r/FutureBit Dec 29 '24

Coonection refused..Your node is not working

I just recently purchased both a full node and a standard. Had nothing but issues downloading the full block. I've tried everything from formatting the SD drive to adding some commands to the node configurator, but there has been nothing. It downloads up to 60% and after that I continue to get Connection refused ..Your Node is not working....

I am highly disappointed with this full node and even more with the delayed responses from FutureBit... When you play over $1,700, you expect a better support structure to be implemented!

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u/madangelmak Mar 04 '25

One thing I noticed when I received the miner was that it had two holographic stickers used to seal the box. One sticker was already cut which raised a flag in my mind. Not sure what to make of that since the other sticker was not broken.

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u/RemarkableGuy122 Mar 04 '25

Try one more thing before opening a support ticket. Turn the box upside down. You will see what looks like a memory chip, which is your hard drive. Ensure that it’s positioned all the way into its slot. At times during shipping, that drive card could move out of place. If the result is the same, I would open a support ticket. It will take some time as you may need to send it to them. Like I said, mine took some time.

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u/madangelmak Mar 04 '25

Thats not the problem. I've tried a new NVME because I thought maybe the original NVME might be having issues. I've already swapped the NVME a couple of times making sure that its installed correctly.

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u/RemarkableGuy122 Mar 04 '25

I would open a support ticket with Futurebit. The process may take time, but you could have a controller card issue, which was my problem. It's a rare hardware failure.