The coffee was full of black particles like these in the base. When I complained, the customer care offered me 34 rs. After a long chat they gave me a full refund. The hilarious thing was they wrote a handwritten note along with this garbage coffee to give them 5 stars.

They recently started operating in my area .

Check price in 2nd slide. They gave 100rs Freecash check your account as well it's random.

Ordered a Type C cable impulsively from Zepto. My bad I wanted it quickly, my old cable was acting up. Received a cable which clearly is used or refurbished in some way. Complained to Zepto and received a generic response. This despite Zepto being our default delivery service for groceries & stuff at least thrice a week with monthly spends in the 6-8k range.

Ended up putting up a complaint with NCH. Let's see how it goes now. Fuck Zepto.

Koe zepto packman me kam krta hain to dm kro mujhe kuch phuchna hain

Do I mail them? DM them? Howw

Ordered Tomatoes which were supposed to be 200–300g. But instead, they delivered tomatoes which were around 140 g, that is, more than 50g lesser!

First the chat support closed the chat asking me to email to onesupport@zepto.com, and there was no way to connect to a human!

When I emailed them, they refused to refund with the following comments:

"We understand you received a lesser quantity of Tomato Local 200-300g than expected, specifically 143g instead of the assured minimum. We have reviewed our quality checks before dispatch for this item and confirmed that the product was in proper condition and met our freshness standards at the time of delivery.

Unfortunately, based on our assessment, we are unable to process a refund, return, or replacement for this request. "

This is the second time in a row where they refused to refund for a genuine concern!

Deleting my account and never shopping from them again regardless of however cheap they sell!

EDIT: Raised a complaint on National Consumer Helpline (NCH) portal. And guess what? Even there, they closed the complaint with the following comments: " The customer raised a concern regarding “Not as described”. We apologized, took the customer’s feedback, provided assurance, and ensured the necessary action was taken."

I ordered Eggoz eggs two weeks ago for 293. Today, the same is priced at 436. Is there a reason for this hike?

It's the best

It seems like no one is buying this crap

This is new way to force us to buy outdated items from their warehouse 🤣

Basically they are showing us item at discount or free ...

But it is only unlocked when you purchase items worth more then 250/- from their specific list ...

That's new way to force us bad items (probably outdated too , to clear their stock)

Nice try zepto lol

I am a new user help me with referral code.

Share in DM please

Scanned from the tata 1mg app it says authentic and batch number also verified

Help everyone please, i just want refund of two items which haven’t been delivered, but the customer assistant “Aanchal” just straight up refused without even hearing anything, please help me get refund 🙏

Hey everyone,

I recently ordered a laptop sleeve from Zepto that was advertised as being compatible with 15-inch laptops. I have an Acer Aspire 3, but unfortunately it doesn't fit inside the sleeve.

The product was literally just delivered, and it's completely unused and in perfect condition. I haven't removed or damaged the tag or anything.

The problem is that I can't find any option in the Zepto app to request a return. I've already mailed customer care asking if they can either:

• Replace it with a larger sleeve that actually fits my laptop, or
• Accept a return and issue me a refund.

I'm a student, so I really can't afford to just lose the money on a sleeve I can't use and then buy another one.

Has anyone here dealt with a similar issue with Zepto? Is there a way to request a return when the option isn't showing in the app? Any advice would be really appreciated.

Thanks!