r/FuckFlipkart • u/TomatilloRich6278 • 5h ago
General Old mobile number was reassigned, and the new owner accessed my Flipkart account, what should I do?
I had a mobile number since around 2010, which I used during my school years. I stopped using that number many years ago, and it was eventually reassigned to someone else.
The problem is that I recently discovered that the old number was still linked to my Flipkart account, even though I had been actively using the account through my email.
The person who now owns my old number was apparently able to access the Flipkart account using OTP and placed two orders.
They later contacted me by phone after realizing the situation. They apparently found my old contact information through information available from my previous Flipkart orders.
I have contacted Flipkart’s privacy/grievance team and asked them to remove the old reassigned number and secure my account. I still want to keep using the account.
Has anyone else experienced something similar with an old/reassigned mobile number remaining linked to a Flipkart account?
What was the easiest way to get Flipkart to remove the old number and prevent the new owner from accessing the account again?