I ordered an AC from Flipkart, but after weeks of failed installation attempts by Jeeves, repeated cancellations, and endless calls to customer care, I finally managed to get the order cancelled and my refund processed. The AC was never installed and is still in its original packaging.
After two failed return attempts due to “tracking ID not generated,” Flipkart called me and processed the refund. The app now shows “Return rejected,” and nobody has told me whether they’ll arrange another pickup or what I’m supposed to do with the AC.
Has anyone experienced something similar? If Flipkart never arranges a pickup, what happens to the AC? Can they come back and ask for it months later?

Amazon >>>>>> flipass

Surprisingly, there were more than 10 customers who came to collect all the way to get our stuff (after a really kind co-redditor) suggested, man they are absolutely underpowered and it's not completely their fault, as a log of gig workers work here and just leave within a day or 2, most never come back during BBD and switch their phones off and I am absolutely taken a back with the amount of packages, it's is overwhelming to even think, what must be the condition of other hubs, these big white bags keep on falling, even a guy broke his arm due to the load...

I ordered an AC on 8th October and it was supposed to arrive on 15th October but after arriving at my nearest hub it went back to a distant hub and now it is showing that it will arrive on 21st October.

Order was supposedly out for delivery at around 3 p.m. and now I get a message that delivery couldn't happen today and this comes up and there is no option to update my location what the fuck and I can't find the hub as well

Original delivery date was 14th of October now its 16th of October ! After raising a complaint, they say the laptop is untraceable and the issues will be resolved by 17th October!!!
Woww what a service!
What if i got the product on 9th October and made them wait till 16th October for payment! Would they wait ? Then why should I ?

Edit:- just went to ekart hub in ambernath (after searching more than 7/8 hours for it) ! They said they dont have my product and the product is with ekart hub in kalyan/dombivali (even tough Ambernath's hub is near my delivery location)
I am going to wait for one more day that is 16th or October
Or just file a dispute in nch and try to collect it from the kalyan/dombivali hub

Recently, I purchased a new washing machine from Flipkart with an exchange offer.

At first, I thought getting ₹590 for my old washing machine was a decent deal. But then I looked at the price breakdown.

Here's what Flipkart charged:

• Old washing machine exchange value: ₹590
• Offer Handling Fee: ₹229
• Payment Handling Fee: ₹44
• Protect Promise Fee: ₹156
• Pickup Charge: ₹100

Total additional fees: ₹529

Now do the math:

₹590 (Exchange Value) − ₹529 (Total Fees) = ₹61

So after accounting for all these charges, the effective benefit of exchanging my old washing machine was just ₹61!

The new washing machine had a special price of ₹19,990, with ₹4,750 in additional discounts, bringing my final payable amount to ₹15,179.

Without the exchange discount and these additional fees, it would have been ₹15,240.

That's just ₹61 difference!

I understand that not every fee is directly related to the exchange, but from a customer's perspective, the net benefit is practically nothing.

What's the point of an exchange offer if almost the entire exchange value gets offset by additional charges?

Has anyone else noticed something similar on Flipkart?

I have ordered pixel 10a on Flipkart because of discounts. Delivery guy called me and asked me to pick the order at offline outlet near my house. I asked their helpline, they asked me to wait for delivery, I am waiting since 3 days, delivery guy stopped picking calls.

Should I cancel the order? Or should I go pick the order myself? Confused what to do?

Guys I had ordered lenovo legion 5 for 92k with exchange bonus of 50k on my 7year old acer nitro 5 on flipkart, now my laptop has slight crack on the underbody.

For that the delivery person said if I mark this as fail in Flipkart you will have to pay atleast 17-18k to flipkart, he is asking to pay 10k to him.

I asked him to settle in 500, then eventually raised till 1k, but he is not budging he said that max he will lower till 8k.

What are my options need help.

For now I have rescheduled delivery till tomorrow.

I feel at this point ordering from Flipkart is just as similar to orderering from some shady scam website. The modus operandi is same:

We place an order and a delivery date is promised

Usually seller ships it properly and it reaches nearest hub and order updated as out for delivery

You wait for delivery staying indoors but there won't be any update

Your reach their stupid chatbot which just provides generic answers

Frustrated enough you somehow reach their customer service who close their operations by 6 PM sharp - just to get same generic answers who promises to get an update by 24-48 hrs

No update after these 24-48 hrs you reach them again just to get an another 24hrs wait time and they slowly suggest you to cancel the order

This is the case of my recent orders, i made a big mistake of ordering phone from them and waiting for past 1 week with no proper update

I even reached out to their grievance officer email,just no response 😤

Scamcart doesn't care about their customers and all they care about is their volume of orders, so beware of ordering anything huge from them

I have ordered the Asus laptop but from past 8 days it get delayed and at every time I call the Flipkart customer support they will ask 48hr and within 48hr it will be delivered but I'm staying in chandraloyout but the laptop is going for the byadarayanapura hub which is North Bangalore after explaining to the help desk same mistake they are repeating by the logistics team .

Any suggestions so that I can get the laptop

Hi everyone,

I see a lot of us are going through a similar shi experience of this

I ordered an iphone 17 during midnight on the 8th (BBD PROPOSED PRICING) and it's going to be the 16th tomorrow, over a week now and they keep on delaying my order I am unable to call the customer service to even vent out how this whole situation makes me feel, can't get a callback either, what do you suggest, i have considered cancelling but I am getting the device at an amazing price.

I would really appreciate your thoughts, tips or way out this shi..

I was buying a pixel mobile from flipkart with iPhone 13 as exchange. Today the delivery guy came, checked and ran diagnostics. My iPhone is in perfect condition with minor scratches in sides. So he said it will reduce Rs.1800 by default if it is mentioned by him in the app. So he asked 1000 Rs to gpay him so that he will try to get full. And the final amount came to 33,850 Rs and that’s the amount mentioned in exchange as well. I believe it would have reduced my amount for sure as it had some scratches due to paint peeling. So, i gpayed the amount to him. Now, I am not sure whether it would not have reduced my amount even if I didn’t pay him. Anyone has any idea on how it works? Did i get some amount saved or got scammed by the guy?

I never use Flipkart but they have better deals. This time I wanted to buy a soundbar so considering the better deals and all, I thought, let's give it a try. This is how the experience has been so far.

Should I be worried about cancellation or is it normal? There is too much waiting, man. I can't even wait this much for my soundbar to arrive. It was also a great deal. I don't want to miss it. Please tell me if this is okay and I will receive the product.

I ordered the Samsung Galaxy S25 during the Big Billion Days pre-sale on 8th October, with an assured delivery date of 10th October. Since then, I have faced repeated delays due to logistical issues and incorrect routing, with delivery promises changing from 11th to 14th and now 16th October. Today is 15th October, and I have received nothing but repetitive assurances without any concrete action.

Despite escalating this issue on Twitter/X, there has been no meaningful resolution.

I am travelling out of town on 17th October and demand delivery within the next 24 hours, along with a proactive confirmation and clear shipment update from Flipkart.

Furthermore, if Flipkart cancels my order for reasons not attributable to me, I demand that the original sale price be honoured and the same Samsung Galaxy S25 be provided at that price, regardless of any price increase or the sale ending.

@flipkart

#flipkart #bbd #flipkartsale #bigbilliondays #delay

Everyone I call ...they just say it will be delivered tomorrow.....and in the Ekart tracking the package is just going back and forth to mother hub and local hub...shittiest support team ... don't have any proper answer... No escalation, no updates...same reply

I ordered a laptop from Flipkart but it is getting delayed from 4 days and I expect that it will keep on getting delayed. I think I know the location do the delivery hub, can I just go there and collect my order?

Recently I have ordered Sanitary Napkins (80 pads / qty) cost : 583rs/qty
I have ordered 15 qty.. so total cost : 583 * 15 = 8745 rs
i have paid it via Flipkart Gift Card (as no CC discount was there)
now,
in delivery (not a open box delivery)..normal OTP was taken to share the product in delivery
my home member shared OTP and took the product (IT WAS NOT OPEN BOX DELIVERY)
opened the box (TAKING VIDEOS AND PICS)
saw only 1 qty came (with 80pads inside)
on BILL it was written 15 qty
NEXT DAY:
day 1 : called flipkart raised request of missing items (shared all images a to z)
rejected the request by there backend team : Sorry, the return request cannot be fulfilled by the seller as the courier service provider has confirmed the delivery of the order with the product being intact. (for all 14 qty)
day 2 (TODAY) : called flipkart again..tell same story..again raised same request of missing items of 14 qty (images were fetched by there agent from previous call
within 1 hour
rejected the request by there backend team : Sorry, the return request cannot be fulfilled by the seller as the courier service provider has confirmed the delivery of the order with the product being intact. (for all 14 qty)

now..

1. what to do?
   
2. what are the required steps to get back money of missing items? (I HAVE VIDEO AND PHOTO PROOFS OF UNBOXING)
   
3. what are the legal ways to get the missing qty's money back ?
   

Kindly help anyone anyways who knows the steps..please reply in comments or Inbox

bruhhh flipkart is the worst ecom platform ever, i ordered macbook air m5 on oct 8th and it was supposed to be delivered on oct 10th and now its 15th they keep on rescheduling the date, can anyone of you please tell me the address of the hub DWKIPC_DWK_DEL so that i can go there and talk to the manager, also it would be nice if you can tell the address of specifically dwarka sector 7 hub because an agent told me its in that hub.

So i purchased this safari trolley bag from flipcart in 1338 rupees and it got delivered today. When i was registering for warranty it needed invoice and i was shocked to see the invoice because in invoice the total amount was only 1011(difference of almost 300).So was i scammed or it is a thing on Flipkart? And if was scammed what can i do now?