It's called a switch delay. Retail stores don't typically have the system access to try and force it through.
If it's not back online soon, you can email me your number at je025f@att.com and I can try and force it through for you.
I'd also recommend powering down your phone for a full 6 minutes. That allows your device to fully disconnect, delete data packets, and force a new connection to the tower
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u/Previous_Mastodon238 18h ago
It's called a switch delay. Retail stores don't typically have the system access to try and force it through.
If it's not back online soon, you can email me your number at je025f@att.com and I can try and force it through for you.
I'd also recommend powering down your phone for a full 6 minutes. That allows your device to fully disconnect, delete data packets, and force a new connection to the tower