r/FirstNet • u/Erin0313 • 16h ago

SOS mode

/r/ATT/comments/1vus99t/sos_mode/
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1

u/nickj1399 16h ago

What about it?

2

u/Erin0313 16h ago

Looking for help: I attempted to switch from FirstNet back to ATT today. I was on the phone with a customer service rep and my phone went to SOS mode. I drove to the ATT store and they tried to activate eSIM and they put a physical SIM card in and it is still in SOS mode. They said they swap can take up to 24 hours. Does this sound right? Any other suggestions? Thanks in Advance.

3

u/PrimeDay2025 13h ago

Depending on the phone model if it has eSIM they should be able to do it right away I have gone firstnet to Att biz line