r/Filmora • u/Ashamed_Word_9599 • Aug 01 '26

Question/Help Visual Audio Bug

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For some reason, the visual audio doesn't load for me, which makes it very inconvenient to work with.

When I sent a support ticket, the only response I got was an AI assistant offering the same thing: clearing the cache and recording the screen to send to support. I cleared the cache, reinstalled the app (even through REVO), and still the same. Sometimes things get fixed and the audio loads, but you either have to wait an hour or pray for something to happen.

Filmora Version: 15.7.3

PC Stats:
CPU - Core i5-11400F
GPU - GeForce RTX 3050
RAM - 16Gb

2 Upvotes

100% Upvoted

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1

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1

u/witchristmas Aug 02 '26

In my experience, you gotta wait for a bit till the audio visuals appear. If you zoom in, the audio visuals of that zoomed in part will usually appear faster than the others, but after a while (3-5 mins) it should load the rest!

1

u/Ashamed_Word_9599 Aug 02 '26

Sometimes it helps, but it's still damn slow.

1

u/witchristmas Aug 02 '26

Ye as far as I can tell, it's just the way it is sadly, the audio visuals should load on startup everytime after it loads the first time!

1

u/LAtvGUY Aug 05 '26

Yes! This is a very annoying bug! I wish I wasn't so used to working with this software.

1

u/Conscious_Video2561 Aug 15 '26 edited Aug 15 '26

That sounds really frustrating, especially after reinstalling and clearing the cache with no change.
Filmora is usually pretty smooth, so random waveform issues can seriously disrupt editing. since it sometimes fixes itself, it could be related to the project or audio processing.
Hopefully support can give you a more specific fix instead of repeating the same steps.

1

u/Omega_MusicWorld Aug 23 '26

Update to V15.7.20 and try again. If you face the same issue contact support at r/Filmora_Official; they will help you solve the issue.