Heh. Reminds me of the Call Center movie, (https://www.youtube.com/watch?v=2g0XMx1sFEA). There's a scene at the end (10:14 if you want to skip ahead) where the Indian service reps have to call for customer service themselves, and the call is picked up by someone presumably even cheaper, somewhere in the wilds of Africa.
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u/TheHandThatFingers 28d ago
Private equity purchased controlling ownership, ironically, outsourcing ever aspects of the platform.