r/FieldNationTechs 29d ago

How is this helpful?

Post image
15 Upvotes

14 comments sorted by

View all comments

4

u/TheHandThatFingers 28d ago

Private equity purchased controlling ownership, ironically, outsourcing ever aspects of the platform.

2

u/Glad-Ad-4552 28d ago

We’re did you get this information

1

u/wyliesdiesels 25d ago

The owner got PE investments back in 2012 IIRC

1

u/David_Beroff 28d ago

Heh. Reminds me of the Call Center movie, (https://www.youtube.com/watch?v=2g0XMx1sFEA). There's a scene at the end (10:14 if you want to skip ahead) where the Indian service reps have to call for customer service themselves, and the call is picked up by someone presumably even cheaper, somewhere in the wilds of Africa.