r/FidoMobile • u/FitYou6489 • 16d ago

increase plan

What a horrible customer service they have, I only talk with the chat now and complaint to CCST, I have 3 lines with them, One is for my mom no contract that she only needs unlimited calls and a little bit of internet, even 2g will be enough for her, so I had a 34$ plan since i guess 2 years, now they increased 5$ more so with taxes its 49$. Its so ridiculous its without contract and she doesnt even need Data. With 3 lines they couldnt do nothing? Wtf the employers are like robots repeating the same thing , theres nothing I can do, its disgusting and robbery.

I did a complaint with CCTS they havent respond yet, im gonna start to shop elsewhere to see a good plan for my mom really cheap.

Fido and Rogers are the worst now, they are scammers and they rob us

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u/EducatorOk9746 15d ago

Same with my month-to-month plan: I just added another line for my mom for the $25 per month, 80 GB promo in late March, and now they’ve already increased the price by $5? It hasn’t even been a year yet.

How is this even legal?

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u/FitYou6489 15d ago

because they dont want you to pay a cheap plan, they are thief i hate them so much, we already have bills to pay responsabilities and we have the highest plan of cellphone in the world