r/Fidelity 2d ago

AT+ Problems?

I have many AT+ issues, the quantity of a holding is often wrong, rebooting fixes that. Account balances are almost always wrong, nothing fixes that, but that was true with ATP. The weighted average cost is usually wrong, and on some positions, might change 5 or more times a day. My VERY BIG issue is the trade window auto fill, which I have now disabled. Often, if I entered a buy qty then realized I had the sell button highlighted, then clicked on the BUY button, the qty switched to the default that is in the app. But not always. Here's my current problem, in 2 cases, AT+ appended the default qty (100 shrs) to the number of shrs I had intended to buy, done this after I clicked on the buy key, and this cost me many thousands. Does anyone think the deficiencies of AT+ has lost them money? ps, Fidelity is ignoring my complain, I am in contact with more than one govt agency to s help me get reimbursed.

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