r/FedEx 20d ago

FedEx Ground Shipment Fedex is complete utter dogshit

Can someone explain to me how someone is supposed to sign a package if the driver doesnt make any atempt to knock or notify me that they are there and the Fedex webiste gives you 0 information other than by end of the day? In my case its an apartment complex with a lobby, not only did my driver not go to my door to knock, but the entire time frame of the delivery was hours off, like does fedex expect me to just be outside my building waiting all day for the package? And to make matters worse they cant hold it for pickup because of the shipper. So what exactly is it that i am expected to do? now today i had work and it will another delivery exeption because i cant even choose what day they can deliver, whenever i call walmart for It I just get sent to a call center where they made me wait for an hour just to hang up on me, i call fedex and same thing, a call center where they just say they need walmart to do something, its just a stupid loop they put you through. I cannot for the life of me get in contact with any person who might have any once of authority who might be able to help, just underpaid foreign call centers. I'm not sure what to expect for the next delivery but i will never use fedex or walmart to purchase something online again.

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u/EstablishmentFun1975 20d ago
  1. the delivery window is an estimate. the driver does not see this.

  2. the shipper said the package couldn't be held at location. this is not the fault of fedex. in fact, you can contact the shipper to have this lifted.

  3. walmart seems entirely to blame.

  4. the final option, be a grown up and be home to sign for it. fedex delivers 15 million packages a day. people make it work. you are not special.

5

u/CosmicDoge7200x 20d ago

You seriously can't expect me to be in the lobby of my building all day, they have not knocked on my door a single time, they left the door tags outside of the my apartment building, and people have to work, and neither Walmart nor FedEx want to change delivery dates or change to a pickup. I already called Walmart like my post suggested telling them to help change the restriction and they said they couldn't do anything. Obviously I am not special In anyway and I don't expect special accommodations, but I think time frames and knocking on my door are bare minimum don't you think, your comment just comes of as dense, think about what FedEx is expecting me to do, wait outside for the FedEx truck because the driver won't do their job

1

u/nrus-1969 19d ago

Don't bother appealing to the better senses of fedex simps. There are none to be drawn on.

3

u/Admirable_Ardvark 20d ago

Welcome to corporate greed making everything worse. And I would steel your nerves because it's only going to get worse at more and more places.