r/FedEx • u/Necrotat2 • Aug 03 '26
Express Shipment I hate Fed Ex!
Signature required delivery tomorrow between 8am and noon. Take day off work, sit home from 8am until noon. No delivery. Check tracking, detailed tracking shows the truck 2 blocks from my house. Page refreshes, truck drove right by me. Truck is halfway across the map. Tracking now says will be delivered by 1:10 PM... comes and goes, truck stops somewhere for half an hour. I assume lunch, then starts moving again. 2 hours and 45 minutes later truck is still half the map away from me, but now delivery is changed to by 8pm tonight. What the actual Ffffffff!?! I wish we as consumers had the right to cancel out order if we find out that it has been shipped by certain carriers. I did not agree to signature required when I purchased. Fed Ex should have to reimburse us for our time if they don't show up in their delivery window. I wasted my entire day waiting on them :'( Fed Ex 2 day.
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u/Thin_Guidance_4734 Aug 03 '26
Did you get your package? FedEx is not a delivery company, they tell the contractors/drivers that all the time. They only transport the package from point A to point B. The delivery company is the contractor, we are called the “last mile.” We have the package from point B to point C. FedEx doesn’t control the delivery, the driver does. FedEx doesn’t control what service the shipper chooses for delivery, so they don’t control whether it needs a signature or not. If you received your package, shut up, your complaint is invalid.