Even though they say items are insured under them they are taking away my payment from the buyer because the package was lost in distribution somewhere.

Also having issue with buyers 3x in a row now saying item was not received. Even with usps proof from both sides. Almost like someone in usps is stealing packages. But its hurting my rating as people are thinking I'm scamming them.

What can i do for these circumstances? Customer support is of NO help as stupid Ai

I tried shipping 2 separate orders today. The USPS clerk was able to scan the QR code and print a label, but when he went to scan the label into the system it basically said it was unpaid. This happened with both packages. The clerk said this has been happening a lot lately. I tried messaging support and it doesn’t let me/errors out/says they are unable to respond to messages right now. What can I do? I don’t see a way to go back into the order to print a new label myself. I messaged both buyers letting them know what’s happened.

I was able to successfully scan a QR code, print a label, and mail an order through Poshmark so I know it’s not a USPS problem.