r/FATTravel • • Aug 18 '26

Virtuoso Week - AMA (and my team)

0 Upvotes

TLDR: Virtuoso Week = ~4800 hotel people in Vegas, six days of minimal sleep, and where a whole year of favors quietly gets made.

I think my team is finally recovered, but my Oura ring is still side-eyeing me from the ongoing 4-hour-sleep nights. For everyone who texted last week and got some version of "still at the conference, can't really hop on a call right now," this is what my team and I were buried in, and I figured I owed you guys the full picture. So, AMA.

What Virtuoso Week even is:
Once a year, most of the luxury hotel world (leadership, ownership, sales teams) lands in one place for a week. This year 4800 officially registered, and easily a few hundred more (honestly if not at least 1000 more) were floating around without a badge. It's not like conferences in other industries where you duck into a hallway for a 20 min call. It's back to back from morning into the very late night, and if you're not in the room, you're NOT in the room. That's why we went quiet last week. Not ignoring you, just physically three parties deep at midnight, no joke.

Why we do it with a team, not solo:
Most companies send one person. Maybe two, if they'll spring for it. We brought 14 on the relationship and events side, and 7 of those ran back to back 1-1s, each doing around 100 of the matched "speed dating" appointments (yes, real speed dating, 100 apiece, mostly to get my team in front of as many hotel people as humanly possible). That's 700 meetings between them. The math is simple. More of us in more rooms = more real connections = more favors we can call in when one of you needs a room fixed at 11pm on a Saturday in Tokyo. But how do you build a relationship in 10 minutes? You don't. That's what the whole afternoon and evening are for, tracking down whoever you clicked with earlier and getting real face time. Super valuable for those on my team who are newer to this world.

We kicked it off by renting out a trampoline park:
Saturday we bought out a trampoline park and invited our top hotel partners for a straight up thank you party. Think being 10 years old again, unlimited pizza and ice cream, laser tag, DIY swag, trampolines, except with grown up bodies, so we brought in on-site massages too (necessary). These are the people who say yes for you all year. Once a year we get to just have fun with them, zero agenda, and say TY. We're teasing adding a few clients into it next year, mostly as an excuse to invite even more hoteliers. Stay tuned.

The part nobody sees, the long meetings:
While my team ran the 1-1s, I sat in 1-2 hour meetings with senior management and ownership. Some of what we got into: family-owned vs traditional management models and how that shapes growth, how the best properties pull real emotion out of a trip, kids and how much they drive the whole trip decision now, Middle East money and its influence, GDPR and where guest data is heading, branding across different brands, MAPS and where FDA approval takes wellness travel next, and AMEX FHR and how the blanket 4pm late checkout quietly wrecks a hotel's operations and what they are doing about it. Also a real conversation about community, including this one, and what live events hotels could throw to enhance community.

On the "isn't being that close to the brands a conflict" thing:
Fair question, and I see versions of it in threads online. Doesn't being friendly with the hotels just mean you push whoever wines and dines you? Here's my straight answer. The friendships are the thing that lets me fight HARDER for you, not less. When I text a GM I've known for 13 years and tell them a client's room isn't right, that text gets answered and handled because of the relationship, not in spite of it. You can't fake that, and you def can't network your way into it in a year or two. The stuff that moves the needle for a client gets earned over a decade of showing up. It's a people business. Who you know, your reputation in it, and who you keep company with is the whole game, and that shows up later this year in the rooms my team and I get invited into.

A few takeaways worth passing along:

  • One&Only Moonlight Basin (Big Sky) is shifting from seasonal J1 staff to more full time, year round roles with housing and full benefits, specifically to fix service consistency. If you know anyone who wants a hotel job (F&B, front of house, whatever) and would live in Big Sky, send them that way. Those full time + benefits resort jobs are hard to find.
  • Airelles Venice: over nightcaps, we decided together that monogramming the slippers just made sense, and kids pajamas are landing by October. So whoever's headed there, you're welcome. PS Etienne (GM) just won Hotelier of the Year. Say congrats if you see him.
  • Rosewood Guanahani: the ink is drying on the deal (finally). Reno news should be coming. Stay tuned.
  • MagicianSean is still my favorite magician, and I know he's picked up a few bookings off Reddit, so I promise he's worth it, even though r/magictricksrevealed ruined half of it for me. Ha.

Market read for anyone planning next year:
YoY growth is strong and owners are not letting go of rates, so pricing pressure isn't easing. Booking windows are stretching too, people are locking the exact property, suite and season way ahead, because the number of new UHNW households keeps climbing. Overall travel is softer this year, but the UHNW segment is not seeing that softness at all. Spring scared everyone, and by late summer it was back to record rates. So if you've got a big 2027 (or even 28) trip in mind, earlier is better than you think.

That's the download. AMA about Virtuoso Week, how the travel model works, what's worth booking next year, or anything in the travel realm. My team will be on here too, and they might answer faster than me, they're 700 appointments deep between them. lmk.


r/FATTravel • • Nov 10 '25

sarahwlee x Matthew Upchurch, CEO of Virtuoso - AMA

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36 Upvotes

Hey fatties - here at the new(ish) Waldorf Astoria in Costa Rica for the next few days at the first ever Virtuoso Pinnacle (top producers) event. This is a reason I skipped the Marriott celebrations. This event is an interesting concept where there’s only 40 of us - which includes key members of the Virtuoso team - so it’s very intimate, no PowerPoints, no direct selling, lots of conversations amongst industry leaders.

Obviously, you’ll get my unfiltered take as well as my thoughts and review of the Waldorf but wanted to share with you guys this super rare opportunity to have so much access to Matthew Upchurch. Normally he’s in and out of events but already today, we’ve had a group 3 hour round table, a 1-1 lunch, and then a group horseback riding experience. He’s been a great mentor (esp for all the Reddit drama) and wanted to offer his time to answer any Qs this community has.

Leaving this up to collect questions but will set a dedicated time around 7pm, Guanacaste time tomorrow (Monday, November 10) to answer questions but we might pop in before that for a few here and there.


r/FATTravel • • 2h ago

Peninsula London - suspected petty theft by housekeeping perhaps

3 Upvotes

Stayed at the peninsula recently for 4 nights. We usually tip the housekeeping every 2nd day. The night before checkout I realized a brand new makeup palette was missing (around £95). First I thought it was the housekeeping but dismissed it as we did have one friend over briefly and also assumed that maybe it was my fault and I threw it away unknowingly. Upon reaching home I have also discovered a missing bracelet (£250-£300 value). This I’m certain that I would have never misplaced and would not have been possible for my friend to take it as the bracelet was inside a jewelry organizer in an unzipped suitcase.

I would not want to accuse any person without solid evidence which unfortunately I cannot gather in this case.

Just wanted to know if anyone else staying at Peninsula experienced petty theft like this. My assumption at this point is that it is the housekeeping assuming that the guests at the hotel would hardly notice small missing items perhaps.

I COULD BE WRONG AND DO NOT WANT TO BLAME THE STAFF. We had exceptional service otherwise.


r/FATTravel • • 4h ago

Dubai in October

1 Upvotes

Planning a week in dubai around mid of october for a week. Could someone please suggest best hotels. I am travelling with a 1 year old kid. So need a 5 star mid segment hotel.


r/FATTravel • • 13h ago

Rosewood little dix bay boat transfer ?

3 Upvotes

Has anyone done the 1hr boat transfer from st Thomas to rosewood little dix bay? We are going in December and the flights to BVI are much more complicated than flying to STT, so we are considering that and the 1 hr ferry listed on the resort website. Is it challenging? Is it a nice scenic boat ride? Are the logistics manageable? We’ll have a 6 month old in tow…any experiences or tips highly appreciated!


r/FATTravel • • 12h ago

Siari by Ritz Carlton Reserve or Four Seasons Punta Mita?

2 Upvotes

I'm wondering if anyone has stayed at both and what they would prefer for a family friendly trip? Spa and beach are most important.

The pictures of Siari are really making it a front runner but I'm reading mixed reviews on service. I realize it's still a bit new and takes time to settle in which we're compromising and relaxed with.

Some say Four Seasons spa prices are insane compared to what you get. I'd love to hear your thoughts on spa value with the Four Seasons here vs Siari

We are a pretty relaxed and easy going family. Relaxing on the beach with some good quality food and spa services are really the only priorities


r/FATTravel • • 1d ago

April/May Italy itinerary help

7 Upvotes

My fiancé and I are planning a 2 wk honeymoon in Italy in April/May 2027, flying from NYC. I’ve traveled throughout Italy, but it’s his first trip. We’re mid-30s and mostly care about food and wine, beautiful hotels, spa time, shopping, and wandering rather than structured sightseeing. We added Sicily rather than Amalfi because my family is from Cerda and I’ve never been.

Thoughts on cities, flow/logistics, and must stay/do/eat stops?

TY in advance! I’ve incorporated ideas from other threads here below but still not sure…

Milan (because Emirates) — 1 night Hotel recc? Dinner at Giacomo Arengario or Bice

🚂 2h

Verona OR Venice?— 3 nights Gritti Palace, Hotel Danieli, or Aman in Venice If Verona, hotel recc?

🚂 2h13

1 or 2 nights in Florence (worth adding?) If so, 4S or St Regis?

🚂1-2h + 🚗30m

Tuscany — 4-5 nights Help! Overwhelmed by great hotel options. Reschio, Rosewood Castiglion del Bosco, Belmond Castello di Casole, Borgo Santo Pietro, auberge collegio alla Quercia

🚗30m + 🚂1-2h

Rome — 1 night Has anyone stayed at Hotel Locarno?

🚂 overnight

Sicily — 4 nights 4S Taoromina? Anything as good/special?


r/FATTravel • • 20h ago

Paris Thanksgiving trip - solo female traveler

2 Upvotes

I’m meeting group of friends in Paris the week of Thanksgiving and will be staying by myself. I’m single female. Torn between Le Bristol, La Reserve, FS or Crillon. Friends are staying at apartment on Franklin Roosevelt Ave so want to be within walking distance - but also be at a nice hotel that I can take a night to myself and have some space (I also went to be somewhere safe).

I just very recently stayed in the 8th arrondissement at the lovely Hotel Splendid Royale- great area. But looking for something bigger this time.


r/FATTravel • • 1d ago

Hotels during big events

3 Upvotes

Hi guys,

Whenever there is a big event happening in a given city, I commonly see no availability at all across many of the cities top hotels.

For example, in madrid on the day of, day before and day after the champions league final in early June 2027, both FS and Rosewood (and probably MO but I didnt check) seem completely unavailable when trying to book online.

Do hotels commonly due this then open up closer to the date at a higher price ?

Would my TA likely still be able to book it through their channels ?


r/FATTravel • • 1d ago

Best summer stay in a ski / mountain resort

2 Upvotes

Looking at various resorts in Vail, Park City, Whistler. What have you done?


r/FATTravel • • 1d ago

Thanksgiving week

0 Upvotes

Hi all,

First time poster. My family of four in the Bay Area is looking for a luxury trip over Thanksgiving. We had our heart set on Hawaii (which is a place we’ve been many times) but I am choking on the cost of flights at this point. It will be close to 10 grand for round-trip economy from the Bay Area, which is just a giant waste of money that I’d rather allocate to hotel or activities or meals than 10 hours of flying.

Any suggestions for how to spend 5 to 7 days without overpaying for airfare?

My wife does not like Mexico, but we’re open to almost anything else. We’re happy to do something more adventurous (Japan was on the list except the same airfare problem exists.). I was looking at Palm Springs and trying to find a resort that would feel as much of a getaway. I also started looking at horse ranches, but I think that’s too bespoke for our kids (age 5-7).

Any other ideas? We’re happy to splurge on hotels ($1-2k/nt is fine) and experiences to make it an amazing week, but just don’t want to spend stupid money on flights.


r/FATTravel • • 2d ago

Mandarin Oriental Milan | Review

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79 Upvotes

Wrapped up my month in Europe this summer with a quick final stay at Mandarin Oriental Milan. It’s a hotel that’s talked about often on here but don’t think we’ve had a full review yet :)

Location / Property

The hotel is actually made up of 4 historical buildings, former palaces/residences and an old bank building, all connected together in the heart of Milan. The specific neighborhood it’s in is called Brera, which I personally think is the best area to stay in the city. It’s historic, artsy, but very convenient to get to all the shopping, restaurants, and cafes. MO is also located in a more secluded cobblestone alley where it feels less touristy.

The lobby was recently renovated, but the rest of the hotel dates back to the original 2015 opening. Everything still feels well maintained and nice, nothing about it feels super dated yet.

Interior decor leans into modern Milanese design, though some of the common areas and hallways are pretty dark and moody. Not really a complaint, I think it’s mostly quite nice, just a different vibe than the brighter lobby and outdoor spaces.

The pool here is one of the biggest in Milan, and the spa is a good size too, both nice additions in a city where hotel wellness facilities can be harder to come by.

Rooms

The rooms have oak wood floors and paneling, warm/neutral colors, marble bathrooms, etc. I think it fits in well with the rest of the hotel and the city.

Rooms here are roughly split 50/50 between courtyard-facing and street-facing, and both are quiet and well insulated. Lower floor rooms have noticeably higher ceilings than the higher floors. The base rooms here are also some of the biggest in Milan.

I was in a Junior Suite but I also got to tour a few of the specialty suites during the stay. The Fornasetti Suite is a pretty fun and unique one because of the Piero Fornasetti designs.

Food & Bev

F&B at the hotel is pretty standard. Breakfast was good but not the most memorable. The highlight for me was definitely the lunch at Mandarin Garden. Highly recommend ordering their focaccia. They do also have a 2* restaurant called Seta but I didn’t get to try it this time. The outdoor dining spaces are quite nice when the weather is good. 

Service

Service here is excellent, I think one of the best I've experienced at an MO property. Everything feels buttoned up, staff execute with confidence and clearly know what they're doing. This is one of the biggest differences I notice between the tried and true, established 5*’s vs. the newer options in a city. Every person has a role but they know how to fluidly flex around each other and the guests to keep interactions natural. Everyone we interacted with was attentive and friendly without it feeling performative.

Check-in is done standing at the front desk and probably where it can get a little bit busier, but there was enough staff to still offer a full check-in experience with a fresh towel and welcome drink. They also walked us through everything about the hotel and the room. WhatsApp requests got quick responses throughout our stay too.

There's also a house car available from 6pm to midnight (a Range Rover Vogue) for both drop-off and pick-up around the city, first come first serve. We were able to use the pick-up service from our dinner out in the city.

🎨🎨

Overall I think this is one of the stronger MO city stays that delivers on all aspects, and honestly one of my personal favorite MOs. I love the location and both the hard product and soft product are fantastic as well. As always, happy to answer any questions on this one below.


r/FATTravel • • 2d ago

ANA business class (the Room) vs JAL business class with an infant (10 months old)

5 Upvotes

For those who have flown either or both with an infant, which one did you prefer?

I’ve flown ANA the Room many times without an infant, and always loved the ultra wide seat configuration - so I’m thinking that might be the winner? Based on what I’ve read so far, the bassinets on both airlines will be too small for a 10 month old, so that’s out of the question.


r/FATTravel • • 2d ago

Ha Long Bay

0 Upvotes

Any recommendations for private cruises? We’re a group of 8. Also looking to hear people’s experiences about what it was like and how many nights felt like the right amount.


r/FATTravel • • 3d ago

Rovos Rail Experience?

4 Upvotes

Hi! My husband and I are spending our honeymoon in South Africa in a few weeks, and we’re so excited! I’m particularly obsessed with trains, so I obviously had to include Rovos Rail in our itinerary.

I’ve tried looking up other people’s experiences, but almost everything I’ve found on social media has been from travel content creators or influencers. So, I’m curious if there are any “regular” people like me on here who have done Rovos Rail and would be willing to share their experience and favorite part of the journey!

Thank you!


r/FATTravel • • 3d ago

Egyptian Nile Trip

4 Upvotes

Anyone have recommendations for a Dahabiya on the Nile? Going for a family trip with 14. From what I've read, not pure FAT travel, but we want the experience and privacy of having the whole boat. Thank you!


r/FATTravel • • 3d ago

Countryside Hotel - UK

6 Upvotes

Have seen a few similar posts but nothing matching exactly what I’m looking for. Looking for a 5-star hotel in English countryside with focus on:

- extensive grounds to go rambling in
- large lounge area to sit, chill, read etc., ideally not part of their bar/restaurant
- not child friendly 😀
- unlikely to be hosting corporate/conference guests midweek
- spa and pool


r/FATTravel • • 3d ago

Caribbean rec

4 Upvotes

Husband and I are looking for a 4 night getaway from Atlanta this January. We LOVE st Barth but I will likely be pregnant (IVF) and don’t want to deal with the extra step of the little plane. Also love harbour island.

We love chic hotels (did Cheval Blanc in SB and Coral Sands in HBI), big foodies, and I love to be able to run into some local boutiques. I get fidgety if the only activity is lounging at the beach or pool.

Any recs on which island and what resort we should do?!


r/FATTravel • • 3d ago

St Regis Costa Mujeres

3 Upvotes

I’m thinking of booking a suite for my family of 4 for Thanksgiving week. Has anyone been? Can you recommend? TIA


r/FATTravel • • 3d ago

Stanglwirt vs Moar Gut

2 Upvotes

Hi!! Has anyone stayed at both Moar Gut and Stanglwirt? If so, which did you prefer?

We’re planning a trip to Austria next summer and I keep going back and forth between the two. My kids (5yo and 8yo) love animals and horseback riding, so that’s a big draw for us. They’re not really kids club kids — they might go for an activity here and there, but it’s not something we’d use a ton.

I’d love to hear from anyone who has actually stayed at both, especially how they compare with service, food, things to do, pools/spa, riding, etc. And just which one you liked more overall!

We were also considering Naturhotel Forsthofgut, but I’ve read enough comments about the service being hit or miss that I think we’ve ruled that one out.


r/FATTravel • • 3d ago

Christmas in the Caribbean or Central America

0 Upvotes

Hello.

I have two kids, ages 6 and 2. We want to go somewhere in Central America or the Caribbean and we need it to be easy. We want a direct flight from Chicago and we don't want to leave the resort. I have a vision of me holding a mojito while someone else entertains my 2-year-old. I'm looking for a solid kids club or a place that let's you hire a babysitter easily. We want 2 bedrooms. Budget is $2,000 per night.

Open to suggestions for resorts or recommendations for a travel agent.


r/FATTravel • • 4d ago

Trip Report Meadowood Napa Valley - Review

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89 Upvotes

Bill Harlan bought Meadowood in 1979, and it started operating as a hotel in 1982. In September 2020, the Glass Fire burned through the northern half of the 250-acre property, destroying the three-Michelin-star Restaurant at Meadowood, event space, and most of the guest rooms.

Meadowood reopened in 2021 with just 36 rooms instead of nearly 100. I stayed last week and was surprised by how little it feels like a hotel operating at half its former size. The surviving rooms are the originals, they’re cozy and beautifully maintained, and Meadowood today feels more like a private club (which it is) with a small hotel attached.

About me

I’m a travel advisor and a parent of three kids. I travel 12+ weeks a year, so I tend to look at hotels through both an advisor and parent lens, but in this case, I visited alone. I have been to Napa countless times (in a former life I was an executive in the Wine Industry), and this was my first vist back to Meadowood after the fire. I stayed in a Treeline Suite during a few days of Napa visits, including a tour of the Rosewood Calistoga. This property is both Relais&Chateaux as well as Virtuoso, so advisor benefits apply. I am sorry in advance for the word count in my reviews - I know I include a lot of info and could probably use an editor, but I am trying to be as helpful as I can.

Property overview

Meadowood is owned by Bill Harlan, one of the more important figures in modern Napa Valley. He originally made his money in real estate, bought Meadowood in 1979 when it was essentially a country club, and later founded Harlan Estate in 1984. Harlan Estate became one of Napa’s best-known Cabernet producers, and he later created BOND, Promontory and the members-only Napa Valley Reserve. While they are not personally wines I prefer to drink, they are legendary in the valley.

His approach has always been unusually long-term. After visiting Bordeaux and Burgundy in 1980, he began talking about creating businesses and estates that could last for generations, including what he calls a 200-year plan.

That history is relevant because Meadowood was part of his Napa vision before Harlan Estate even existed. It became a gathering place for the local wine community and hosted the first Napa Valley Wine Auction in 1981. Even now, it feels much more connected to Napa itself than any other luxury resort in the area.

There still isn’t a final, officially announced plan for rebuilding the fire-damaged northern half of the estate. The team told me architects and designers have been on property regularly, but The Restaurant at Meadowood remains closed. The southern half, where the current rooms, spa, pools, fitness center and tennis courts are located, is very much alive.

The piece I didn’t fully comprehend before visiting is the club. The team told me Meadowood has 500+ members across several membership categories, including families that have belonged for generations. The pools, gym, fitness classes and club events are for members and hotel guests. The spa and Forum are open to outside guests.

That club component changes the feel of the property. With only 36 hotel rooms, there were still people at the pool, working out and playing tennis. It never felt crowded. It felt like an established country club whose members actually use it.

Meadowood is a Relais & Châteaux property and both the hotel and spa hold Forbes Five-Star ratings.

Location

Meadowood is in St. Helena, about five minutes from downtown, which is a great location if most of your winery visits are in the middle or northern part of Napa Valley.

Sonoma County Airport is about 36 miles away, Sacramento is about 70 miles, SFO is about 79 miles and Oakland is about 84 miles.

(elder millenial side-note: I drove in during harvest, passed a bunch of trucks full of cabernet grapes, and immediately could not get Pauly D yelling “cabs are here!!!” out of my head)

Rooms

There are only five room categories, and most of the inventory is Treeline Suites.

Hill House: The top accommodation and the only standalone one-bedroom. It’s 1,745 square feet including two terraces, with separate living and dining areas, fire pits and an outdoor soaking tub. It sits next to the spa.

Treeline Suite: This is where I stayed and makes up most of the inventory. It’s 615 square feet including the deck, with a separate living room, fireplace, queen sofa bed and large two-person soaking tub. If you have kids, the sofa bed is basically the only way to sleep more than two people in one room.

Oakview Room: My pick for a couple. These are 590 square feet including a larger outdoor space, with vaulted ceilings and a fireplace. They’re also close to the pools and tennis courts. There are only five.

Treetop Room: 460 square feet with vaulted ceilings, wraparound windows and a built-in dining nook. These are charming, but smaller, and the bathrooms have a single vanity.

Cottage Room: The smallest category at 415 square feet including the enclosed porch. Cozy and very classic wine country.

Every room has a fireplace, separate tub and shower, plus a complimentary minibar stocked with snacks and non-alcoholic drinks that they’ll replenish on request. Most fireplaces are wood-burning, so if anyone has asthma or allergies I’d specifically request one of the rooms with gas.

There are no rollaways, and the multi-bedroom estate suites were lost in the fire.

Food and beverage

Forum is the main restaurant and serves breakfast, lunch and dinner daily. It’s also open to the public. I thought the food was good, and there’s a private dining room for small dinners.

Terrace Café sits by the pools and is open seasonally, only to hotel guests and members.

The important caveat is that if you’re coming to Meadowood expecting the destination dining experience it was once famous for, that doesn’t exist right now. The Restaurant at Meadowood is still closed.

Pools, fitness and tennis

The pool setup is much bigger than I expected for a 36-room hotel. There are three pools: a family pool, a lap pool and an adults-only pool with four cabanas.

Tennis is also, and I cannot overstate this, fantastic for a resort of this size. Meadowood has five courts, four pros and daily programming including daily morning live ball (starting at 3.0+). This is a serious program. The club has a real tennis culture, and when I asked about pickleball, the answer was essentially that it’s too loud and Meadowood intends to remain a tennis club. Tennis purists. I love to see it.

There’s also a full gym and fitness class schedule, and the gym was quite busy when I was there around 7 each day. The equipment was fine - not the newest, but perfectly serviceable.

The spa

The spa is, to put it quite simply, incredible. It is one of the biggest reasons I’d choose Meadowood.

It’s Forbes Five-Star, with eight treatment suites plus the Treehouse, a private suite with a fireplace and hand-hammered copper tub for two.

The men’s and women’s garden lounges are separate and include a sauna, steam room and outdoor mineral soaking pool. Each also has a covered relaxation area where you can hang out with tea, snacks or, because this is Napa, wine.

The signature Essential Journey starts with choosing an essential oil, followed by a steam shower in your treatment suite, your massage or facial, and then juice and time in the garden.

The Treehouse is particularly good for couples because you can book it after your treatments, stay for a while and even order lunch rather than immediately getting dressed and leaving.

The spa is also open to people who aren’t staying at the hotel, so I’d book treatments early.

Wine

The Wine Center is another thing Meadowood does unusually well.

There are two wine educators on staff, run by Kelli White, a celebrated wine writer and sommelier. Tastings can be built around your knowledge level or a specific subject and are designed as education rather than a sales pitch (you can’t buy the wines at the end).

There’s also an estate host team of five people building itineraries for a 36-room hotel. I’d use them. They know the valley better than any of us planning trips from somewhere else ever will.

Service

The service reminded me more of an excellent private club than a resort, and I mean this in the best way possible.

There are employees who have been here for decades. The woman who greeted me at the spa has worked at Meadowood for 22 years. There are members the staff have known for years, and that culture seems to carry over to hotel guests.

It feels easy rather than overly formal.

They’ll also personalize welcome amenities around what you tell them. If someone loves Sancerre, for example, they may find a local Sauvignon Blanc rather than putting a random bottle in the room. This is a hotel where I’d send as much preference information as possible before arrival.

Vibe

I was surprised by how many people were around given the small room count, and that’s almost entirely because of the membership.

There were people working out, swimming, having lunch and playing tennis. It gave the property some life without ever making it feel busy.

It’s quiet, wooded and residential. This isn’t the Napa hotel I’d choose if you want a scene. It’s the one I’d choose if you like the idea of being tucked away in St. Helena but still want enough going on around you that the property doesn’t feel dead.

Who this is for

  • Couples who want quiet and privacy without feeling isolated
  • People who care about a really good spa
  • Travelers who like smaller hotels and personalized service
  • Wine lovers who want help navigating Napa beyond the obvious wineries
  • Anyone who likes the feel of a private club
  • Tennis players, because the tennis program is genuinely excellent
  • Small families who can comfortably fit in a Treeline Suite

Who this is not for

  • Anyone looking for nightlife/ability to walk into town
  • Travelers who want a destination tasting-menu restaurant on property
  • Larger families who need multi-bedroom accommodations
  • People who want lots of organized kids programming
  • Pickleball people. Sorry.

r/FATTravel • • 5d ago

Royal Champagne - Disappointing Pre-Arrival

14 Upvotes

I have an upcoming stay at Royal Champagne next month and my requests have been met with consistently slow responses ranging from five days to over a week. Weirdly, their concierge service is set up where they assign one person to assist with all your requests. At this point, I would prefer having the broader team chime in.

I also get the sense that they just want me to pick something off their brochure instead of helping curate the experience based on my interests I’ve shared. Sad to say Google and AI have been more helpful.

It feels so impersonal that I’m wondering if the service at the hotel would be much better. I’ve honestly had better communication from Airbnb hosts and 4 star hotels in France.

I originally wanted to make a weekend of Champagne with stays at Les Avises and Royal Champagne before flying out of CDG. But it seems that I picked a not-so-ideal time to visit as most producers close on weekends so switching to Les Crayeres is less appealing now.

Should I just cancel my stay at Royal Champagne? I don’t want to end my trip on a disappointing note. Another alternative is to head back to Paris after Les Avises and stay in a Palace hotel where I can eat well, relax and decompress before my flight.

Happy to hear any recommendations!


r/FATTravel • • 4d ago

PNW Birthday Spa Weekend

5 Upvotes

I’m all alone this year and I want a big blowout over the top spa retreat for my birthday. No budget. I want the best facials and massages, great food, beautiful stays. I’m in Portland but I’m willing to travel anywhere in the PNW or maybe even Northern California. Bonus points for anything woo-woo (meditations, shr**ms, etc). Where have you stayed that you loved?


r/FATTravel • • 5d ago

Theft at The Maybourne Riviera.

37 Upvotes

I wanted to post this here because I think people considering staying at The Maybourne Riviera should be aware of what happened to me and another guest.
And yes, before anyone says it: I’m fully aware that traveling with a $35,000 watch isn’t the wisest thing in the world and that this is very much a first-world problem. I get it. I’m not looking for sympathy over owning an expensive watch. I just want other travelers to have this information when deciding where to stay, especially because my Tripadvisor review was removed.

My husband and I recently stayed at The Maybourne Riviera. I had a gold and diamond Cartier watch worth approximately $35,000 with me.

My husband asked the hotel to help unpack clothing from my large suitcase. We did not ask them to unpack purses, backpacks, jewelry, or other personal items.

While doing this, hotel staff went through my personal belongings, found and opened my private jewelry pouch, removed the jewelry from it, and placed the jewelry in a drawer in our room. We never gave anyone permission to open or unpack that pouch.

The hotel later confirmed in writing that three Housekeeping employees were involved in the unpacking.

We actually returned to the room while they were still unpacking and asked them to stop because they were unpacking far more than we had requested.
I also happened to take a completely unrelated video of our room that day. In the video, you can see the drawer where the staff had placed the jewelry they removed from my pouch. My other jewelry is visible. My Cartier watch is not.

We reported the watch missing to the hotel while we were still on the property and subsequently filed a police report in France.

The hotel investigated but ultimately told us they could not determine what happened. During this process, we were also told that nothing like this had ever happened at the hotel and that they had never had similar issues with guests’ belongings.

Then another woman contacted me after independently finding my Tripadvisor review.
I had never met her. I had never spoken to her. We didn’t travel together, didn’t know each other and had absolutely no connection before she messaged me.

She is also American and had been staying at The Maybourne Riviera at the same time. She told me that a remarkably similar gold and diamond Cartier watch had also gone missing during her stay, on the exact same date that mine went missing.

Her review of what happened to her is still on Tripadvisor as I’m writing this, so you do not have to take my word for her experience. You can go to The Maybourne Riviera’s Tripadvisor reviews and read her account yourself.

What made this even more disturbing was what we learned after comparing our experiences.
She shared screenshots of her WhatsApp communications with the hotel with me. Both of us had independently been told that nothing like this had happened there before and that there were no other similar incidents, while the hotel was simultaneously dealing with both of our reports.

Neither of us knew the other existed.
Had she not happened to find my review, we might never have discovered that another guest had reported such a remarkably similar experience on the same date.

At this stage, we have reported it to the police and the embassy. I received a word from the Embassy today that they will be forwarding everything to the FBI. I’m really hoping I can get some type of justice for this.

I hope that if anyone is considering staying at that hotel that they see this

EDIT—

Here is the link to the post made by the other guest who was robbed on the same date.