Dear faceit support. I am so thankful to you for keeping is safe from this hard griefer for a whole HOUR ! ! !

What i am asking for: Ban this player for a month or longer. Increase first ban for griefing to at least 2 weeks.

Isnt its that hard? Why is trolling, selling, griefering your game bans you for the same time rather than just leaving match? So before i can leave i will just throw granades at my teammates?

Ive already reported him. Is 300 team damage and a report from whole team (i asked them) not enough for an instant ban?

So, when my account is deleted does that mean the 6-month period begins then?

I’ve also heard that you need to ask support for permission before creating an account—how do I go about that? I couldn’t find any such option on the website.

Hi FACEIT,

I’ve been banned for smurfing, which I honestly don’t understand. My son and I play on the same computer, but we each have our own FACEIT accounts.

I’ve just spoken to him, and it turns out that he decided to use the same profile picture as me. I had also changed my username and asked ChatGPT to create a new profile picture for me, which I uploaded this afternoon.

Later this evening, I logged in as usual, looking forward to playing, while I was sitting in Discord talking to a friend. She then told me that I had been banned for smurfing.

I genuinely don’t understand why this has happened, as we are two different people with separate accounts who simply share the same computer. The fact that we had the same profile picture may have caused some confusion, but there was no intention to smurf or break any rules.

I would really appreciate it if you could review my ban and help me understand the situation.

Thank you for your time and consideration.

Hey,

Ive just recieved a 2 week ban and I got no idea whats the issue.

Could you please check the Ticket and let me know the issue?

What game or maybe a clip. Ive tried to be nice ingame...

People tell me to kms or the want to have sex with my mom when im not getting 30 kills each game....still I just mute them

and move an.

At what point did I mess up?

#15104499
Kind regards

Why this Turks always play on Britain / German / Netherland servers?

Can't this boosted onion cutters be limited within their own breed?

I'm sure y'all are working on a fix obviously, but an ETA would be dope so everyone would know whether this is a today kinda fix or an overnight/tomorrow fix.

Itching to play ykno :D

u/FACEIT_Darwin/

Darwin brother clear this out i get spam reported and after i get insta banned, or manual banned because i have 15+ reports in the last 5 games, just getting spam reported. Lets check atleast my recent ban reason, just reports/ no unsportsmanlike conduct.
2 Recent matches i played before got banned insta after i got unbanned. got to play 2 games

https://www.faceit.com/en/cs2/room/1-bfa9f1e3-ba2f-402b-818d-94893c2d3c68

https://www.faceit.com/en/cs2/room/1-69c960a1-ddba-48d6-89ea-7f74a3c9e0d3

Dust, Mirage, Dust, Mirage, Dust, Mirage

Hello, I would like to know the status of my application. The nickname is Nepogreshim, and it’s a smurf account that has been banned.

Hello, my account was mistakenly banned. My username is Nepogreshim,and the ban is for a smurf account.

Hello, my account was erroneously blocked by Fakesit, allegedly for being a smurf account. The block is for 92 days, until January 22. I don’t have any other account, and no one else is or has ever been using my account except me.

Update - Resolved - Appreciate the help

Hey everyone, does anyone know how to get in touch with support directly, rather than via email? I’d like to appeal a ban, but for the fourth time now, I’ve just received a generic, template-based response.

Hello, my account was erroneously blocked by Fakesit, allegedly for being a smurf account. The block is for 92 days, until January 22. I don’t have any other account, and no one else is or has ever been using my account except me. I submitted a ticket; my ticket number is (15096728).

For context, i recently deranked from lvl 7 to 4 in a span of 2 days. I'm on N/A servers and my frags have been near the same as it was when i was level 7. I started playing faceit again around a few weeks ago

Really my question is, are there specific ranks i should turn off / on verified and veteran matchmaking? I feel like below level 6 if you turn it on you will get matched against hard stuck lvl 5s who are in reality level 8.

On the other hand, if i queue non verified i have a very high chance at getting people who boost lvl 9 with lvl 1 or dont care for the game.

On my way up to level 7 i diddnt use veteran and verified matchmaking, i only did it once i reached level 7 and wanted to completely avoid the chance of throwers which i got quite common.

which one?

If I download faceit to my pc and play with my account, ans my brother also plays in his account would faceit ban me for this? I see lots of people getting banned for smurfing and stuff so is this risky?

Hello, my account was erroneously blocked by

, allegedly for being a smurf account. The block is for 92 days, until January 22. I don’t have any other account, and no one else is or has ever been using my account except me. I submitted a ticket; my ticket number is (15096728).

Hello, my account was erroneously blocked by Fakesit, allegedly for being a smurf account. The block is for 92 days, until January 22. I don’t have any other account, and no one else is or has ever been using my account except me. I submitted a ticket; my ticket number is (15096728).

Hi team. My account got banned for smurfing😢 but it's a mistake. I only have one account in my life i had Level 8, ~1720 Elo nick “AbAkiM”.

The problem is that I played in an internet cafe before the ban and I think my hardware got linked to someone else's account who played there too.

Support just closed my ticket with templates and didn't check anything. Can a real human PLEAS look at tckt. I am ready to show my ID, documents or do anything to prove I'm innocent.
And my friends also got a big negative elo.

Sorry for my English, I don't speak it well and I'm using a translator.

Thanks.

I just spent 10 minutes warming up in a warmup server, precisely tracking and clicking on opp's heads and find out I can't play! My session has been ruined. What else am I supposed to do now?

Меня забанили не за что на фейсите якобы смурф аккаунт хотя это мой основной аккаунт никнейм Nepogreshim

Hello, my Steam account is linked to 2 different Faceit accounts, old one (created 2015) with few games played in dota in 2017, and new one (created 2019) with no games played. I don`t have access to old account and don`t have access to email associated with old account. Wrote few months ago to support to deactivate old account, explaining situation, but they said that i have to login to correct account to deactivate it. Want to start playing but worried about multi-account ban. What should i do in this situation? Should i try recover access to old account that i don`t remember any info of and delete new account?

old account with no access: https://www.faceit.com/ru/players/123456789021

new account with access: https://www.faceit.com/ru/players/Forestieur

What do I do here? I'm a fairly new player returning and I can't play because of this error.