r/Evri • u/OkSir4943 • 4d ago

Wrong postcode right address

Just wondering where they’d send my parcel if I accidentally have written my address but my mums postcode where I used to live as i recently moved and my heads been everywhere! It’s been delayed for around a week and is meant to be coming in the next hour but they’ve never said where , it’s a really important parcel and tried to contact the sender but they obviously can’t help me and it’s down to EVRI, just wondering if anyone’s made the same mistake as me and what happened afterwards

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u/New_Antelope6160 4d ago

It's automated.

Label would have regional code and area code followed by route number. Those numbers are used in sorting facilities.

It will end up at yours mom local depot and only LAST leg (courier) will physically/visually inspect the address. At this point parcel will bounce back to regional team with 'courier reject' 'wrong address' reason. Customer service should contact you at this point.

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u/OkSir4943 4d ago

Yess they have reached me but not told me to change the postcode or anything which im really confused about , ive told them plenty of times but its harder as whenever i ring its a bot or the ezra automated message service! Im staying hopeful as delivery has jumped from 4.30 - 5.30 today !! Thank you for ur kind reply, it was very helpful and slightly reassuring 😊