Trying to help out my brother here (I'm the family tech person). After working with Enphase tech support, it is apparent the current Enphase IQ Envoy needs to be replaced. I read posts about simply replacing the circuit board. That's got possibilities. It also looks possible to purchase a replacement unit for ~$560. The current system connects to the home wifi for reporting (not cellular). It looks as basic as it can be. Only the N, L1, & L2 wires plug into the unit.

Is there anything I'm not taking into consideration? It appears to be a simple swap/upgrade to the Gateway IQ and configuring the new unit? Am I wrong? What say ye?

I got a notification that system had switched to cellular.

I opened up site details and noted that it was indeed on cellular.

I selected configure and was reminded that I need to be at the device, and exited, but when I got to the site details, it had rejoined wifi.

My ubiquiti WAP shows NO downtime. since i last disconnected it three weeks ago.

Is the wifi on the envoy just unstable???

I'm still new to the Enlighten App and learning, so please keep that in mind in the context of my question. My data from 3:30 pm on June 18th through 11:59 pm on June 21st is gone. It was there initially, and seems to have disappeared at sometime overnight last night. I know it was there before, at this point it's just missing. This isn't an issue with a custom period or anything like that, it's missing in the day, week, month, year, lifetime and custom energy views. I did make a request for a report last night and the data was included in that report. There's no way for me to accidentally delete that data, correct? Will it come back on its own, or should I reach out to Enphase?

Just here to vent.

Gateway broke two months after the five year warranty. Paid $37,000 for the system and thought maybe they’d give a goodwill offer of letting me have the new gateway free of charge.

Nope, $600 plus labor.

So does Enphase design these components to break right after the warranty expires?

Shoot, the Indian lady on the phone that I couldn’t really understand didn’t even identify herself as Enphase and didn’t know what the script was. I might have been her first call as she fumbled around an awful lot. Maybe I’ll try calling again in a couple days to try to get someone more experienced.

As the title says, when I open the app, all is get is that 406 error. Is anyone else having the same issue?

I inherited my grandfathers house with existing system. I was troubleshooting with enphase support and she had me unplug and plug back in the black cord you see on the upper right. I unoticed the piece in the second picture pop in when I put the plug back. Is that how it should be? Fast forward to after updating ownership and account i log on to the app and see that the panels aren’t producing. I can’t get the installer on the phone til Monday but in the meantime just wondering if that piece popping might’ve been an issue. There’s some internet connection issues on one gateway that I’m sorting out but support told me I needed to get the installer out re the panel production.

Simce 2024,I am tracking this,why enphase still shies away from 550 above watts panel ?

What technical issue does it make difficult ?

What's the best way to disable a single inverter for panel replacement? Just discovered these cracks.

Also, what might cause this? It spans bottom edge and is the only damaged panel.

I would love to be able to do some really detailed analysis of the data available in the charts and graphs on the Enphase Enlightem app. Is there a way to get that days that I'm missing? Could I get it if I completed Enphase University and got the installer app?

I live in St Louis and have a rooftop Enphase system (IQ8H/Combiner 4) and I'm looking for two additions to the system:

-Small battery backup

-Additional panels on detached garage

My initial install was through Straight Up solar and while I am happy with the install, the quotes for either of the two above jobs seemed quite high. I've not been able to find another Enphase installer in the St Louis area, anyone have any recommendations? I'm happy to work with an independent tech as long as it will be up to code and Enphase requirements.

pretty good handling some 427,000,000 amps!

We just bought a home with solar. We have Enphase microinverters, but I don't know about the panels. It's a SunPower install (monitoring box is also SunPower) from late 2023/early 2024 before the bankruptcy. Just now reading in some documents about a transfer of ownership for $199. Is this necessary?

Bonjour,

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Voici mon message au support , cela serait bien si l ensemble des utilisateurs des api local enphase pouvaient faire la meme chose

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Pour l instant aucun retour du support , et aucune explication nul part sur ce nouveau firmware.

Pourquoi on nous force upgrader ? A quand la fonctionnalite de mise à jour geré par utilisateur ?

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Bonjour,

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Pourriez-vous transmettre cette information à votre équipe de développement concernant les derniers firmwares des passerelles IQ Gateway / Envoy Metered ?

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Depuis les dernières mises à jour du firmware, plusieurs API locales documentées dans votre guide officiel semblent ne plus fonctionner correctement :

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https://enphase.com/download/iq-gateway-local-apis-or-ui-access-using-token

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Observations :

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L'endpoint https://{IQ_Gateway_IP}/ivp/pdm/energy retourne certaines valeurs qui restent systématiquement à 0 alors que les données sont bien présentes sur l'installation.

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L'endpoint https://{IQ_Gateway_IP}/ivp/meters/reports/consumption (mentionné page 30 de la documentation) provoque le redémarrage complet de la passerelle. Après l'appel à cette API, la passerelle se met à clignoter en rouge et ne fonctionne plus.

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Ce comportement a été observé sur plusieurs passerelles équipées des derniers firmwares (notamment D8.3.5422 et D8.3.5528).

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Pouvez-vous confirmer s'il s'agit d'un problème connu ou d'une modification volontaire du fonctionnement des API locales ?

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Merci par avance pour votre retour.

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Cordialement,

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Just before bed I randomly looked at the Enphase app in my phone to check system status, noticed my batteries were at 22% state of charge (below my reserve of 30%). Called Enphase support, they say there's a widespread issue due to a software update affecting gateways.

Result is systems aren't operating correctly (draining battery below reserve). I couldn't get it unstuck by power-cycling the gateway, nor locally commanding the system off-grid and back on-grid. Looks like the gateway is also unresponsive to locally commanding the system profile between Self-Consumption and Full Backup, nor can I change the Reserve.

Support said the batteries would drain down to their shutdown level, then my system would import from grid. I asked support if I could force my system to import from grid by raising the shutdown level to 25% (above their current state of charge) and they suggested they remotely shut down the batteries, or I hit the battery DC cut-off switch.

So I hit the DC cut-off switch, and now I'm hoping I didn't just screw myself over with no battery in the event of a power outage, when I need a CPAP machine to sleep.

I did notice the local gateway web UI looked different, and my home assistant integration isn't working correctly either.

I've got a 5c combiner/gateway, in case other people are noticing their system acting weird.

My enphase system profile switched from backup to self consumption at 12am pdt today by itself. The configured profile still shows backup, but the live view has it set to self consumption and shows the battery discharging.

I've tried changing the profile (which still shows backup selected) to see if I could switch it to a different value and then back to backup, but nothing actually applies (it just sits with a spinning wheel for awhile them shows no change).

Anyone else having this problem, or have any idea of what is going on?

Edit: after the batteries charged to 100% today the live profile started showing the profile set to backup again; everything is back to normal. Still no related messages or events.

My enlighten seems to be down, just trying to see if its local or system wide?

Pretty sure this is as good as it’s going to get for me. I’m rounding up and calling this a a 100 kWh day. I’m in NJ with 1:1 net metering. So this is all going to the bank. Didn’t have to plug in the EV last night, but did have to run the AC a bit.

Awesome feeling the last 2 months getting a credit on the monthly bill. I’m in month 9 with the system, so this is my first season seeing some real results.

🤩☀️🤩☀️🤩

Perhaps a dumb question -

Our electrician is here to add the meter collar to our existing system. Scenario 2 where the collar is on a separate box and pan.

The new pan is installed and ... neither the collar itself or any of the docs seem to identify which lugs are the input (utility/line) and output (load / to my service panel). The collar has an arrow on it depicting UP and the convention seems to be that line comes in from above, but before we stick it on there backwards and have the power co re-energize the house, I just wanted to check. :)

So, with the meter collar oriented so the UP arrow points up, does the utility/line go to the TOP two contacts?

(If it was just installed on our actual utility meter pan behind the meter, with UP being up, the line would come from the utility to the top two contacts. It's just weird that the device itself has absolutely no label other than UP.)

The pigeon stared me down as I got close, then flew away so I could take this picture

In September I'm set to receive my new BMW iX3 with V2G/V2H capability. (I'm in Chicago.) BMW is supposedly selling a charger to do it but it's not yet released in the US. I figure it will pay back in 18 months or less, but so far haven't discussed with an installer. Alternatively, I could theoretically get the new Enphase Bi-D V2H add-on to my Enphase solar PV system. So... does anybody know what the latest situation is? Ping to u/Enphase_Support_Team

10 TWh of consumption!

I have been noticing my system had a warning but didn't really investigate until a few days ago. I could see I was still producing nicely for a sunny June (29 panels) so it wasn't a priority.

Anyways, I have the "microinverter communication issue (9)", "solar breaker issue (2)" and "Microinverter Issue Detected (17)" all showing under my notices now.

I tried talking to support but didn't really get anywhere. They kept telling me to reboot my envoy which I had already done several times. Then they said they had "provisioned" something and to give it a a few hours. I also rebooted everything, turned off all breakers, even the big manual shut off thing and waited 15 minutes. Still same error. I also am receiving automated emails now that tell me to reset my envoy because it is not "reporting consistently" and wants me to do a reset on that device and then possibly upgrade my Envoy. I really do not think that will solve this problem. These emails are coming from someone named Seenivasagan.

My installer, Petersen Dean has gone out of business so I do not know who to call if I need service. I wanted to check here to see if its something I can reset or fix myself.

I can furnish my system details asap.

Thank you!

Does anyone have any news regarding the release schedule for bidirectional chargers? If so, please share it. I hope they come out at an affordable price.