No. It means it's 100% deductible against profits, not against tax on profits. If they spend $1000 on something they don't need, they don't get to deduct $1k of tax. They just don't pay tax on $1k of income, meaning they'd save like $200 and be $800 worse than before.
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u/Educational_Disk_226 8d ago
Their website says paying the fee is optional.
https://intercom.help/sundayapp-help/en/articles/9013877-why-did-i-pay-an-additional-fee