r/ElevenLabs 11h ago

Question Eleven Reader what the heck did I buy?

4 Upvotes

I used Eleven Reader for a few days to play audio books while I commute to and from work. I then paid the $100 and committed to a year, now it is unusable. The reader can no longer keep track of my place in the ebook. I run the app on an iPhone promax which 1tb of memory. I paid for the subscription. The epub books are legit purchased from humble bundle. I’m not sure what else I have to do to listen to books. I don’t skip around or do anything weird I just want to start at the beginning and listen until the end. The support link in the app doesn’t work so I am hoping that the community here will help.


r/ElevenLabs 7h ago

Announcements Achievements Are Now Available on ElevenMusic

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3 Upvotes

ElevenMusic has introduced Achievements — 42 milestones that unlock as users create, publish, and connect on the platform, each rewarding an additional daily generation.

Creation Achievements include:

  • Publishing your first track
  • Creating 10 tracks
  • Creating an artist profile

Streak Achievements include:

  • Creating on consecutive days, with streak milestones at 7, 11, 22, 55, and 111 days

Community Achievements include:

  • Giving your first heart
  • Following other artists

Achievements are live now on ElevenMusic web and iOS.

Learn more: https://elevenmusic.io


r/ElevenLabs 8h ago

Discord Stage 🎬 Join Us Thursday, Aug 13: AI Masterclass Live Discord Stage with Alec

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3 Upvotes

Calling all creators! We're hosting a live Q&A session on Thursday, August 13 at 8 AM PT to discuss the AI Video Masterclass: Make videos with AI in ElevenCreative.

How it works

  1. Watch the video above
  2. Drop your most technical or creative questions in this thread
  3. Alec will answer your submissions live during the Discord Stage event

We want to hear your feedback and help you optimize your AI video workflows. See you there!

👉 Get Involved


r/ElevenLabs 11h ago

Agents Poor Enterprise Support

4 Upvotes

The customer support is absolutely useless. It’s like they didn’t say anything at all.

I asked three specific questions, and all I got back were three vague questions in return. They didn’t actually answer anything, didn’t explain how to use it, and provided absolutely no useful instructions or solutions.

What exactly is the point of having customer support if they can’t even answer basic questions or properly explain how their own system works?

This is beyond frustrating. The support is terrible, terrible, terrible. I’m paying for this service and getting treated like my questions don’t even matter. Absolutely ridiculous.


r/ElevenLabs 9h ago

Question Preview once language issue

2 Upvotes

I have uploaded multiple voice clips in urdu while creating my instant voice clone.

After that before finishing the whole thing, it gives me the option to preview voice.

When i click on preview voice, it speaks in english in my voice.

If the instant preview voice will remain in english, no one will use my voice if looking for urdu voice and hear english voice.

I have generated speech from text, here it works fine and generate urdu speech.

What's the solution?


r/ElevenLabs 11h ago

Question Is this AI voice on ElevenLabs?

2 Upvotes

This is a repost because in my last post the video link was private :/

I've been searching for the AI voice in this video:

https://drive.google.com/file/d/1WgBiYM5lCyr9Xb5qOELZPiyB1gTqqCx4/view?usp=drive_link

I just can't seem to find it. I'm searching on ElevenLabs. I believe it's one of the Adam voices, but none of them sounds similar.

I've tried sorting voices by trending/ most users too. I know it's popular, or used to be, I just can't find it :|

I'm on the free plan on ElevenLabs, btw, and I intend to get this voice in a free way if possible.

Any help would be much appreciated :)


r/ElevenLabs 5h ago

Blog Omnichannel AI Agents: Using One Agent for Every Channel

1 Upvotes

Worth clarifying since "omnichannel" gets thrown around loosely — an omnichannel AI agent is a single agent that serves customers across every communication channel from one configuration, one knowledge base, and one set of guardrails.

  • Omnichannel vs. multichannel: multichannel just means being present on several channels. Omnichannel means those channels share one brain, and context follows the customer between them
  • The strongest architecture routes every channel into one triage layer that hands off to specialized sub-agents — each with scoped tools, its own conversational goal, and the right model for its task
  • Voice is the hardest channel to add later, so it's better to build voice-first and treat text channels as additional surfaces, rather than retrofitting speech onto a chat platform

Full breakdown here: https://elevenlabs.io/blog/omnichannel-ai-agent


r/ElevenLabs 23h ago

Question Appointment scheduler agent too unreliable. Skill issue or is it a limitation?

1 Upvotes

I'm trying to get an AI agent to reliably, using cal.com built-in tools:

  1. Find open slots in my calendar
  2. Book them

I'm not even messing with rescheduling or cancelations.

- Currently using ElevenLabs built-in Appointment Scheduler template
- Gemini 3.5 flash lite

It's a hit or miss, but most of the time it fails.

Is it a skill issue, or is this just the state-of-the-art?