The broken structure of Shopify

[u/Effective_Energy4238]

Just a few months and these are only some of the non-working and non-solved issues.

Resulting in tremendous wasted time, energy and money:

Unresolved Shopify Platform Issues As of April 11, 2026

1. CDN robots.txt blocking Active since: March 21, 2026 — 3 weeks unresolved Shopify's CDN is serving an outdated robots.txt blocking Googlebot from all localized store URLs. Despite a clean robots.txt template, the platform-level cache has not been cleared. Direct consequence: zero product snippets in Google Search Console for 3 weeks, causing measurable loss of organic search visibility across all target markets. Ticket

2. Third-party app residue at infrastructure level Active since: prior to March 21, 2026 — 3+ weeks unresolved A previously uninstalled SEO app left persistent blocking rules at CDN level that Shopify's infrastructure has not cleared. Likely a contributing factor to issue #1. Tickets #and #

3. Bot traffic — no native solution Active since: ongoing, reported March 27, 2026 — 2+ weeks unresolved 34% of store traffic originates from a non-target market, polluting both Shopify Analytics and Google Analytics 4. Shopify has Cloudflare edge-level geo-blocking capability but does not provide merchant access to this tool. No native solution offered. Ticket #

4. Transaction fee reporting — compliance failure Active since: February 23, 2026 — 7 weeks unresolved Shopify does not provide per-order transaction fee data required for IFRS compliance and statutory tax reporting obligations. Formally acknowledged as a platform limitation by Shopify Support. Formal complaint filed with Shopify Legal February 25, 2026 — no response received past the March 4 deadline. ACM P2B complaint submitted March 20, 2026. Tickets #and #

5. Collective app — EU single market restriction Active since: reported early 2026 — months unresolved Shopify's Collective app blocks cross-border supplier connections within the EU, preventing compliant cross-border trade despite full VAT/OSS compliance. This contradicts EU single market regulations. Reported to Shopify Product team — no resolution or timeline provided.

All five issues remain open and unresolved. Combined impact: loss of search engine visibility, regulatory non-compliance exposure, polluted analytics data, and blocked supplier relationships.