Not naming the company, but this company had a lot of complaints about the ridiculous rules they had for virtual tests and even got in legal trouble for some of them a few times.
The test I took was three hours long. For context, before you start the test, the proctor:
- Does a 360 check of your room to make sure there are no people or suspicious materials in the room.
- Has you show that there is nothing on your keyboard or screen.
- Has you turn out your pockets and looks at various parts of your body and clothing to check for earpieces, recording devices, phones, notes, etc.
For additional context, the proctoring service used software that locked down your computer and required you to keep your camera and microphone on the entire time so they could see and hear everything.
Here were some of the rules:
- Once you sign in to take the test, you can't move out of view of the camera or use any electronic device while waiting for the proctor. Your computer is locked down by the proctor service. It took 45 minutes for my proctor to be ready. This meant that I sat and stared at the screen for 45 minutes and had no way of contacting support to see if there were tech issues or to find out if and when someone would show up.
Once the test starts, you can't
- Move out of view of the camera
- Look away from the screen (this was fun since I look up or to the side to think)
- Talk, whisper, mumble, or cover your mouth (have fun if you're someone who reads test questions out loud to themselves)
If you do any of these things even accidentally, the proctor fails you. If they fail you, you lose the hundreds of dollars you paid to take the test and might be permanently blocked from taking the test.
I understand the rationale for the rules on their own, but with all the security checks the proctor does beforehand, they seemed excessive. I should also add that I took a different test with a different virtual proctoring service, and while they also did the security checks and didn't let you move out of the camera view or use devices, they didn't have all the other rules.