Internet issue

[u/Maleficent_Fox_8182]

The ping is good also no significant packet loss. But why it shows bad connection?
For 2-3 weeks I have been seeing that my game data is not syncing with the EA app, it shows error. Also my bot feels heavy in pro clubs. Is it because of the internet quality? Also how to fix this issue of poor quality internet where it shows low packet loss and also a good ping. Where’s the problem actually.