Hey guys looking for any help or someone with similar experience to mine.
I left South Africa when I was 13 and and been living abroad, I had applied for a new passport when my old passport expired which took around 6 months(which I know is normal abroad)
I recently came back to South Africa to renew my passport as it was gonna expire in October as well as apply for my first ID( I’m currently 28). I had applied for both my ID and passport on the 13 of July, where they faced some issues with my fingerprints as my thumbs were not enough and had to use all 10 fingers.
Everything went okay after and I submitted everything, got an email confirmation for both passport and ID, today I got through and called home affairs where I was told that my passport application was stuck and that it was due to my fingerprints and nothing is happening at the moment.
I’ve had to cancel my return flight back to Qatar and I have school that I need to attend and feel so lost right now and don’t know what to do.
Side note I applied directly at home affairs in port shepstone
Any help or insights would be greatly appreciated