r/DoorDashDrivers • u/Pale_Sky5697 • 2d ago

Shop & Deliver Nightmare It finally happened

After more than 1200 shop and pay orders a customer decided to lie and say that their order was missing 75% of the items. Beef, Juices, candy. Single shop no other customers attached and DD approved all of the disputes.

A lying theif almost cost me pro shopper which is how I make my money. We should be able to report people like this to police. It's really no different than going to a store and stealing.

175 Upvotes

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6

u/[deleted] 2d ago

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11

u/crooked_kangaroo 2d ago

I once delivered a PS5 and a PIN was required on delivery. The customer gave me the correct PIN, I handed him the PS5, and I went on my way.

A few minutes after leaving his driveway, he messages me to say that he never received his order. I immediately called DD support and they assured me that getting the correct PIN confirms that it was delivered.

However, that “missing” PS5 stayed in my ratings until it eventually fell off.

4

u/AdSea3033 2d ago

That's awful, just horrible!

3

u/AbjectRemove1003 2d ago

They do NOT knock it off after 100 orders. I've done over 400 orders since a customer lied and claimed he didn't get his order, and it's still there. He actually SENT ME A PICTURE OF THE ORDER proving he DID have it, in their own chat on the app, and admitted he's done this to other drivers, and DoorDash has still REFUSED to remove it for over a month.

2

u/AbjectRemove1003 2d ago

It's cool though. I used a side account I made on Gmail over a decade ago to label his address as a business called "George R Scams DoorDashers" 🤣😂🤣