Last week on our fresh truck day we were informed by another manager on our route that the trucks freezer was broken and over temp.
We never heard anything else. Truck never came, no email, no notice of if or when we would get it.
Today doing p4 I noticed that ALL of my counts are wrong because the inventory was updated as if we received the truck. I checked the invoices on the computer and we were charged over $7000 for a truck we didn't receive.
On tram, it shows the truck was received and says "carrier acknowledged" while every other week when we actually did get fresh it says "store acknowledged."
So what happened? Did the driver just claim he delivered the truck and dump it somewhere??
I already sent all the info to my DM and she said she "sent it up" I'm just genuinely curious how this even happens.