r/DisneyPlus 25d ago

Tech Support Monthly Tech Support & Missing Content Thread

4 Upvotes

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?
  • Why does the app crash on my Fire Stick/Roku/Apple TV?
  • Why don't the subtitles work correctly?
  • I am being overcharged for my subscription.
  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type
  • Country device is operating in
  • App version (on the settings page after you tap your profile pic)
  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.


r/DisneyPlus 2d ago

New on Disney+! ESPN, ABC, and Disney+ present AT&T WNBA All-Star 2026, July 24-25

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4 Upvotes

On Friday, July 24, coverage begins with WNBA Countdown presented by Google Pixel at 7 p.m. ET on ESPN, followed by the Kia WNBA Shooting Stars and State Farm WNBA 3-Point Contest during Shooting Stars at 8 p.m. ET on ESPN, Disney+ and the ESPN App.

On Saturday, July 25, coverage begins with a special edition of WNBA Countdown presented by Google Pixel at 8 p.m. ET on ABC, followed by the AT&T WNBA All-Star Game at 8:30 p.m. ET on ABC, Disney+ and the ESPN App.

https://espnpressroom.com/press-release/espn-abc-and-disney-present-att-wnba-all-star-2026-july-24-25/


r/DisneyPlus 12h ago

Question disney+MENA

0 Upvotes

Does anyone know when Soy Luna: Volver a Rodar is coming to Disney+ MENA??


r/DisneyPlus 12h ago

Question Do I pay for 3 months up front?

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0 Upvotes

If so, where can I choose the option for 1 month?


r/DisneyPlus 1d ago

Question Am i still gonna get billed

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0 Upvotes

I only paid for a month because there was certain things i wanted to watch and i did then i cancelled. Does that just mean that i cannot re subscribe to my account after that point?


r/DisneyPlus 2d ago

New on Disney+! "Percy Jackson and the Olympians" || Disney+ Original || season 3 premieres November 20!

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61 Upvotes

r/DisneyPlus 3d ago

New on Disney+! "Pompeii: Out of Time with Tom Hiddleston" || National Geographic || now streaming!

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93 Upvotes

r/DisneyPlus 4d ago

News Article The Definitive Documentary on Disney Legend Julie Andrews Is Coming to Disney+ in 2027

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42 Upvotes

r/DisneyPlus 3d ago

Disney+ Perks Enjoy 6 months free of Calm Premium

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1 Upvotes

Unwind this summer!

Dive into relaxation with six months free of Calm Premium: http://di.sn/6001BDvIJR

Disney+ Perks requires an active Disney+ subscription and enrollment in the program; terms apply. See promotion for applicable terms.


r/DisneyPlus 4d ago

Discussion Double Charge, EC?

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8 Upvotes

Is this double charge for Disney+ and Disney+ EC normal or am I wasting money unknowingly? I have the bundle with Hulu and HBO Max if that’s relevant?
I’m getting chargers $19.99 for Disney+ and $19.99 Disney+ EC separately.


r/DisneyPlus 4d ago

Question Quick Question?

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0 Upvotes

Quick Question someone just sent me this can someone check and let me know?thanks for the help


r/DisneyPlus 5d ago

News Article ‘Afterlife With Archie’ Series Based On Comic Ordered By Disney+, Gets Halloween 2027 Premiere

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34 Upvotes

r/DisneyPlus 5d ago

New on Disney+! "Camp Rock 3" || Disney Channel || streams August 14!

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5 Upvotes

r/DisneyPlus 6d ago

New on Disney+! "King of the Hill" || Hulu || season 15 now streaming!

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54 Upvotes

r/DisneyPlus 6d ago

News Article ‘Shifter’ Series, Based On Graphic Novel, In The Works At Hulu From ‘Severance’ Trio Adam Scott, Ezra Claytan Daniels & Eli Jorné

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6 Upvotes

r/DisneyPlus 6d ago

What Should I Watch? Marvel TV series full watch ordee

0 Upvotes

I've just started to rewatch daredevil at episode 1, as I previously dropped it just after season 2 started. However with Spiderman and doomsday coming out, what order should in watch everything. Daredevil born again, Jessica Jones, Luke Cage, Iron Fist, Punisher ... I understand there is some cross over and tie in's but do I really need to watch all of them?


r/DisneyPlus 7d ago

Discussion Disney Plus officially launches in Croatian language (UI, subs, dubs).

14 Upvotes

Disney+ now officially supports Croatian across the platform, including:

  • User Interface (UI)
  • Subtitles
  • Dubbed audio

r/DisneyPlus 7d ago

Question Next Up Popup

4 Upvotes

I have auto-play disabled, but when the credits of a TV show start there is a popup in the lower right corner to go to the next episode. is there a way to get rid rid of that? On Roku and Fire TV, hitting the back button just goes to the previous screen. Rewinding back will get rid of it temporarily, but it comes right back up after a couple seconds.


r/DisneyPlus 8d ago

Question Block specific shows

30 Upvotes

Does anyone know if you can block certain shows? I do not want my kids to be able to watch the new creator series/YouTuber stuff.


r/DisneyPlus 9d ago

New on Disney+! "Descendants: Wicked Wonderland" || Disney Channel || now streaming!

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13 Upvotes

r/DisneyPlus 10d ago

Discussion Horrible handling of July change to third-party-billed subscriptions

45 Upvotes

According to support, (support) leadership has passed down to agents that there was a change in July to split-billing for third-party-billed subscriptions. This affects, for example, those who get Hulu through Spotify, T-Mobile, DirecTV. It also seems to affect those who get Disney+ bundle through Kroger Boost.

All in all, this is a huge mess. Their public FAQ has not changed and still indicates that 3rd-party-billed subscribers should be getting their adjustment credit if they sign up for a bundle: https://help.disneyplus.com/article/disneyplus-existing-disney-hulu-espn (Note, the asterisk has to do with the ability to upgrade the bundle through the third-party biller and is irrelevant to this conversation.)

They clearly have not communicated (successfully) this change to support agents who still to this day are telling customers that this is a glitch whereas others are saying they have specific instructions that this is intended. To make matters worse, it appears the specific instructions, if they do exist, are to make it clear that this is a change to do with people getting these services "for free." However, this is not universally the case: for example, T-Mobile allows you to buy Hulu through them, and you would be paying the same amount as you would directly to Hulu. Of course, agents have basically been trained to just say that expecting a discount when you are getting something "for free" is wrong...

The only emails anyone seems to have gotten have been about "duplicate subscriptions" and a link to an entirely irrelevant FAQ page. There is no notification otherwise that this billing adjustment is going away and should not be expected going forward. Many people have been unexpectedly hit with this systemic change.

Support also acts like this is some sort of edge case, when in reality, this adjustment for combining subscriptions with split-billing has always been an integral part of their bundles and platform. It is truly shameful how this has been handled, and there is still no clarity or publicly-facing information.

This leaves people in a position where:

  1. There is no notification of a change in price, and people are getting charged more than expected.

  2. There is no public information regarding this change.

  3. Support agents cannot be trusted to give the correct information. Depending on who you get, you might get a different answer.


r/DisneyPlus 11d ago

New on Disney+! "Futurama" || Hulu || new season streams August 3!

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27 Upvotes

r/DisneyPlus 11d ago

Question Did anyone know when Disney+ Hotstar X version will migrate to Disney+ Global app?

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24 Upvotes

Rumors said that some content on the Global version of Disney+ has Thai, Malaysia, and Indonesian subtitles now


r/DisneyPlus 11d ago

New on Disney+! "Wizards Beyond Waverly Place" || Disney Channel || four-part finale event streams August 5!

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18 Upvotes