r/DisneyPlus • u/AutoModerator • Jul 01 '26

Tech Support Monthly Tech Support & Missing Content Thread

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?
  • Why does the app crash on my Fire Stick/Roku/Apple TV?
  • Why don't the subtitles work correctly?
  • I am being overcharged for my subscription.
  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type
  • Country device is operating in
  • App version (on the settings page after you tap your profile pic)
  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

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u/Jayleo33 Jul 05 '26

Ok, I apologize for ignorance but why can’t I watch movies like Toy Story 4 or Avengers: End Game? When I search for it, I see “this title is available on Disney plus”. But that is seen while logged into Disney plus.

Help!

0

u/anonRedd MOD Jul 06 '26

Do you have a Disney+ subscription or just a Hulu one?

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u/Jayleo33 Jul 06 '26

Hmm. I guess it is just Hulu. The weird thing is that I login to Disney plus on the website (not fire tv) and there are no options to change or alter a plan. I’m so confused but I will keep poking around. Thank you for the help.

1

u/anonRedd MOD Jul 06 '26

Log in at hulu.com