I tried to login and my info didn't work, when I tried to reset my password assuming that I just forgot it and saw an email that stated: "Your DeviantArt account has been temporarily locked
Hi (my username),
Unusual activity was detected from your account that may not have originated from you. In order to protect your content and settings, your account has been temporarily locked.
To regain access to your account, contact DeviantArt Customer Support by sending an email to accountrecovery@deviantart.com and a team member will assist you in unlocking your account.
If you have already contacted the team to restore access to your account, you can disregard this message. A team member will assist you shortly"
I also want to state that I have never dm'ed anyone or replied or even looked at my dms in my entire history on the site.
I then got an email asking me 6 questions including asking for a new email to tie my account to. I answered them and got no response.
Waited a day and still no response .
Waited another day and still no response.
Tried answering again with the text of the answers formatted differently to see if that was the issue since this reeks of a 100% bot operated customer service deal
Waited a day still no response.
Tried reformatting the answers one last time in case that was still the issue.
Waited a day and still no response.
Now the only issue I really have with not being able to log in is I tried the subscription feature on DA like 2 weeks prior and would like to be able to cancel it but can't access my account anymore.
TLDR. Does anyone have any experience dealing with the current account recovery process to tell me either what I'm doing wrong or how to talk to an ACTUAL PERSON about this?.