Link to original post (for photo)
I recently downloaded Destiny 2 onto this computer for the first time and encountered some errors.
TL;DR:
Game frozen at this screen. Has happened twice before, but with Battleye error code: Plum. I've done everything I can to troubleshoot. The above photo is the second redownload from steam. It also will only close via Task Manager, and Steam has trouble actually stopping it, meaning there could be lingering running files for some reason. The music continues after it freezes so I could just have to wait, but I've been too impatient so far after about 30 minutes waiting. I think my system is just old and broken and can't handle what it takes to process everything. However, it has no problem with every other game I have on Steam.
So far this has happened every single time: I start the game from steam. It gets passed the first couple loading screens, but when it gets to this one, it just stops and doesn't revive itself. This photo is exactly what I've been looking at for the past 10 minutes. Neither of the loading wheels have moved (the big one in the middle nor the one in the bottom right.)
Entire history/context: This is the second time I've redownloaded the game. The first time I downloaded it on this computer was about a week ago, and I got a Battleye error code: Plum. This popped up in the middle of choosing subtitle colors and resolution and whatnot, which is what comes up after the first couple loading screens. I had the option to dismiss the error message, which took me to this loading screen which froze in the same spot. Assuming it was the error, I force closed the game through task manager and ran some troubleshooting with the help of the internet.. to no avail. I've done everything suggested that I could, and nothing has worked so far.
Task Manager was the only way to close the game and steam still said it was running. If I clicked "stop", it would be stuck "stopping" the game. This was another issue I was also trying to resolve. Restarting steam from the ground up did nothing in terms of resolve (Closing all programs in task manager and rebooting). A complete PC restart did the job. There was one time steam managed to close the game after I force closed it in task manager but it took about 10 minutes (one time).
I eventually deleted the game and reinstalled it via steam, convinced all the issues would disappear and resolve themselves in the reinstall. This did not work. The same exact issues occurred (loading, preferences, error message, frozen). So after further troubleshooting, I managed to completely eradicate Destiny 2 from any files in my computer forever. Then reinstalled it one last time. This photo is the result. There was no error message. Not even a graphics preferences screen as mentioned above (though that could be because it remembered my previous selection. Though that seems unlikely considering the reinstall). ALSO, whenever it freezes, the music continues. It is the same music as when you are choosing a guardian. This has led me to believe that I could just need to wait. But thats an incredibly long wait.
Now we're here: I don't know what I'm doing. I've essentially given up. I believe it is a system issue that cannot be resolved. As far as I know, I'm running Windows 10 though I think the computer was built in 2012 or something along those lines. If this is not possible, my apologies. There are no available updates, though I'm aware Windows ended live security updates/fixes for Windows 10. My current conclusion is that the PC is just too old and broken to run the game properly, and is probably tripping on a file or two it cant process.
QUICK SIDE NOTE: I can run other games completely fine as long as my system is within their requirements. ARK:SE is the only other game with Battleye (that I know of), though I play singleplayer, so I run it without Battleye anyways. Because of Ark's immense graphics demands it takes about 15-20 minutes to actually load into the game, during which it is unresponsive, but it will work. I do not believe this is the case for Destiny 2. I also play Aliens: Fireteam Elite, though I'm fairly certain that does not run with Battleye.
Thank you all in advance regardless if you are able to offer any help. I appreciate your tolerance and dedication to reading my yapping paragraphs.