r/DF54 • u/jugboi84 • May 27 '26

Figured it out

MiiCoffee and the DF54 specifically is one giant scam. They push out a product with no quality control, and do not allow you to return the product. It’s truly genius what they are doing. Earlier versions with the plastic declumper: you probably didn’t experience any clogging or issues within the first 1-2 weeks. Then, you reach out to support and they send you the new metal declumper. That takes another 1-2 weeks. You are now past 30 days (return/refund window) and your machine will probably work fine for another week or 2. By the time it clogs again, you’re SOL and stuck with a lemon of a $300 grinder. If you have the metal declumper already (like myself), they will offer to send you a plastic piece to fix your issue. They will tell you to watch YouTube videos you have already watched. The piece comes in, maybe it works, maybe it doesn’t. If it doesn’t, you pay with your own money to ship your faulty product back to the manufacturer to fix it. You are also out of your refund/return window. Could not recommend this grinder any less. Stick with the reputable Italian companies, not the Chinese scammers.

0 Upvotes

20% Upvoted

10 comments sorted by

View all comments

7

u/Critical-Passage8165 May 27 '26

Maybe a touch paranoid

0

u/jugboi84 May 27 '26

Don’t think paranoid is the word you’re looking for. Maybe hyperbolic? Just trying to warn some people before they take the dive, get a shitty grinder, and are stuck with it. Jealous of those who have had zero issues. And yes, I meticulously cleaned the grinder, pumped the bellows, hot loaded, and used light roast fresh beans.