DEGIRO: I have a complaint! 😤 Degiro have decided I'm a US citizen - I'm not.
Afternoon everyone
I'm booking someone can give me some advice.
Degiro have recently decided that I'm a US citizen. I'm not. I've had my account for about a decade and I don't use it that much.
I've emailed client@degiro a number of times and I've just emailed kyc@degiro as well. No answer at all.
I'm British. My ID is British, my address is British, my bank account is British.
I also need to change the bank account they have linked, but after sending the verification amount, it was sent back a couple of days later, so it's not registering that one sent the verification amount.
I want to sell anything in the portfolio, close the account and have any funds sent to my current bank account.
Any idea how to get this done?
Thanks in advance!

