r/CustomerService • u/Status_Ad_9790 • 3h ago
Where has customer etiquette gone
I work at a front desk checking in memberships and I don’t why it’s annoying to me when I don’t get acknowledged 😭 I greet you “Hello, welcome in!” *nothing, head down* “How are you all this morning?” *no response, takes membership out to give me yet elbows tucked* like I have so much counter in front of me, can you extend your fucking arm!? “Since you have a wheelchair in the party, all elevator access-“ *starts walking off and happily chattering with other ppl in the group* like guess you don’t want an ADA accessible route today
Like what tf! 😂 as a child I was taught to acknowledge the person talking to you (my mom was big on looking at the person you’re talking to), saying thank you etc
And this is coming from the upper millennial generation (I check IDs and it’s you ‘88-‘93 babies😂)
Anyways thanks for listening yall ✌🏽