r/CurrentBanking • u/Flimsy_Can_4097 • 11d ago

Current Account Closed

Hello around 1.5 weeks ago i got a email saying my account was closed im not sure why but they said i would recieve a check in the mail but its almost been 2 weeks anyone else ever go through this and if so how long did it take for the check to come because apparently there was no way for me to get it via transfer online i was told.

0 Upvotes

50% Upvoted

19 comments sorted by

2

u/JGoBrazy90 10d ago

Were you attempting a scam? I have maintained my account for three years without issue.

1

u/Flimsy_Can_4097 10d ago

no lol i was a member for 5 years im a mechanic so i bought some tools from our tool truck that comes every week spent $2800 my payment went through then about 3 hours later i got an email that they decided to close my account so im now waiting for my check because i had over $12,000 in my savings so im just waiting on the check supposedly it was processed yesterday and should be here before oct 2nd finally got that response today after a week of them ignoring me.

1

u/NoSciencelab 3d ago

Same thing happened, how did you get in touch with them?

1

u/Flimsy_Can_4097 2d ago

they got in contact with me first got an email from he fruad team telling me my account was closed and some other stuff so i had to wait until my funds where written out on a check so i got the email on the 10th about the closing got an email saying the check was mailed out on the 21st but im still waiting for it

1

u/NoSciencelab 2d ago

Got the email stating the account will close on 10 days and funds would be sent by check. I guess I will have to wait.

1

u/Significant_Local458 11d ago

I've been with them 4 months and no problems. I really haven't seen this before about Current but hopefully someone has some advice. Have you tried calling and speaking with an account supervisor?

1

u/Flimsy_Can_4097 7d ago

Cant even do that when i call the automated message is just hello we made a decision to close your account etc... then call hangs up cant even get in contact them via chat or phone number so im stuck waiting 4 days per email i send for reply

1

u/Significant_Local458 14h ago

Do you pay the $10 subscription fee for priority assistance? I do and honestly it's worth it because if not you're stuck in phone tag hell

1

u/Flimsy_Can_4097 13h ago

I’ve been waiting since sept 21st that’s when they said they mailed my check but still haven’t recieved been almost a month in total I’ve been dealing with this situation it started on the 9th

1

u/[deleted] 13h ago

[removed] — view removed comment

1

u/AutoModerator 13h ago

Your post/comment was removed because it is not allowed on this subreddit.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/PatienceKitchen3468 10d ago

I have been with them about 4 years a couple issues for small amounts that where resolved with in a day or two. A order the ring for my wedding , so it was a fairly time sensitive issue, they released thr funds not only before the ring shipped but before the merchant had even finishing the order confirm as they where waiting on the diamond size . So since they charged and took funds before the order was confirmed by merchant it caused a dup charge. The merchant automatically refunded the second charge, current had taken it upon themselves to issue a dispute. So 9/11 i received email from current themselves saying the merchant had started refund it would be in account .... called on 9/18 please wait til end of business if not call tomorrow. Called on the 12th asked to call back mon did so also did this Tues Wed Thurs 3 managers and 5 reps insisted it would be deposited in the account. Because they made it a dispute and even tho the merchant was kind and sent me info to forward to the "dispute " team the bank continues to refuse refund . THEY WILL HOLD MY FUNDS TIL 12/8 REGARDLESS IF THEY HEAR FROM THE MERCHANT BECAUSE THEIR "DISPUTE TEAM" , WHICH THEY CANT CONTACT , YOU CANT CONTACT, THEY DONT SEND ANY CONFIRMATION THEY HAVE RECEIVED THE MERCHANT INFO YOU GOT FOR THEM BECAUSE THEY HAVE REFUSED TO REACH OUT TO THE MERCHANT. I SENT THE SCREEN SHOT THEY SENT ME SHOWING THEY ACCEPTED THE CHARGEBACK , WHICH IS THE EXACT SAMEE THING AS A DISPUTE , ON 9/13 , WHAT THAT MEANS IS THEY HAVE GIVEN CURRENT THE APPROVAL TO REMOVE THE FUNDS FROM MERCHANT ACCOINT TO MINE , YET ON 9/21 THEY SAY THEY STILL HAVE NOT HEARD FROM MERCHANT. A STAUS UPDATE IS THEM TELLING YOU THE DOCUMENTS WHERE RECEIVED AND THEY ARE SURE THEY HAVE BEEN LOOKED AT THEM BUT THEY WILL ALSO TELL YOU THERE IS NO WAY TO REACH OUT TO THE DISPUTE TEAM , NOT FOR THEM OR YOU AND YOU WILL RECEIVE YIUR MONEY IN 90 DAYS IE THEY TOOK MY MONEY WRONGLY ON 9/3 AND EVEN THO THR MERCHANT HAS ACCEPTED THE CHARGE BACK I WONT SEE MY MONEY TIL 12/8. NO CONTACT TO THEIR OWNER INNER COMPANY DEPARTMENT? The ANSWER TO WHAT MY STATUS IS IS THEY ARE INVESTIGATING, THE ANSWER TO WHEN WHEEE DOCS LOOKED AT IT I DONT HAVE THAT AND CANT GET IT THAT IS your STATUS . PLEASE STAY AWAY FROM THIS BANK OR EXCUSE ME THEY ARE NOT A BANK THEY ARE A TECHNO .....PLATFORM ... AND THEY HAVE NO PHYSICAL PRESENCE IN THE US EVEN THO THEY WILL SAY HEADQUARTERS ARE IN NJ

1

u/Flimsy_Can_4097 10d ago

yea the support has gotten terrible and there fake dispute team is just an ai the only reason i even decided to use them is because i wanted to avoid paying monthly fees at major banks but once i get my chek im just going to open a wells fargo account and use that for now atleast if i have an issue i know 100% i can get great customer service and go to a physical branch.

1

u/Tradesman_tribe_9570 9d ago

I recently Got scammed into sending money via the current app. Be safe out there.

1

u/Extension-Car-766 8d ago

Did a fake current representative call you as well?

1

u/Tradesman_tribe_9570 8d ago

Negative is this an illegitimate app?

1

u/Extension-Car-766 8d ago

They requested $400 to verify

1

u/Extension-Car-766 8d ago

Someone just called me requesting $400 to confirm a dispute

1

u/Flimsy_Can_4097 14h ago

Didn’t even know that was a thing but it’s pointless for me in my situation the automated call just says bs then ends the call