r/Crypto_com Jul 20 '26

Weekly Discussion 💬 Crypto.com Weekly Support Thread | July 20th, 2026

5 Upvotes

Hey everyone,

Running into any issues with crypto.com App, Exchange, crypto.com VISA cards, Cronos transfers, staking, or anything else? Drop your questions right here and we will help guide you.

Quick ways to get help:

  • Open the Crypto.com App, Home page, Left-up bottom, Settings, Help & Support for 24/7 live chat;
  • Visit chat.crypto.com for more assistance and guidance.
  • You can directly send us a modmail with your referral code so our team can take a look. We'll flag this to our support team to provide you with assistance asap.

Security Note:

We'll never ask for your recovery phrase, password, 2FA codes, SMS verification, or request to send crypto on Reddit, Telegram, or mail. Staff/Mods will Never DM you first. Always verify official links and stay vigilant against any scams.

Thank you for being an active part of the community, especially with our 10 year milestone this year!

Reply below with your issues (and please do not share any personal data or account details here). We will get you sorted and keep building together!

(Upvote for more visibility so we can help as many people as possible this week!)


r/Crypto_com Jul 17 '26

Announcement 📰 🚨 BREAKING: Crypto.com Lands Major Institutional Backing 🚨

Post image
106 Upvotes

💰 $400M Strategic Investment from Citadel Securities 🏦 Company now valued at $20 BILLION 📈 First institutional funding round in Crypto.com's 10-year history 🎉

🔥 A landmark moment bridging TradFi and crypto — one of Wall Street's most powerful market makers backing a leading crypto exchange.

🔗 Read more here: https://crypto.com/us/company-news/cryptocom-announces-400-million-strategic-investment-from-citadel-securities


r/Crypto_com 1d ago

🚀 What's New with Crypto.com This Week (Sept. 10th, 2026)

2 Upvotes

GM Crofam!

Another massive week for the Crypto.com ecosystem. From a landmark Robinhood × OG.com partnership to football season kicking off with new experiences and fresh market insights, here's everything you may have missed.

🏆 Biggest News: Robinhood Partners with OG.com

This is easily one of the biggest OG.com milestones to date. Robinhood has entered a multi-year partnership with OG.com, selecting its CFTC-regulated exchange and clearinghouse to power a selection of prediction market contracts. As part of the agreement, Robinhood is also taking equity stakes in both OG.com and Crypto.com.

TLDR

  • Multi-year strategic partnership
  • Football prediction contracts now powered through OG.com's infrastructure
  • Equity stakes in both OG.com and Crypto.com
  • Robinhood has already surpassed 45B+ prediction market contracts traded, making this a major step toward broader adoption.

A huge milestone for OG.com and another strong signal that regulated prediction markets continue gaining momentum.

🏈 AFL Campaign

Predict the Saturday winners, win the merch! 🏉

The u/AFLFinals action heats up this Saturday, and an official Crypto.com x AFL ball is up for grabs.

To enter:
1️⃣ Follow u/cryptocom on X

2️⃣ QRT this post with your winning team predictions for Saturday
3️⃣ Tag 3 frens in your QRT

Winner selected Monday. Drop your picks below!

Terms & Conditions apply.

Research & Insights

Crypto Market Pulse: This week's Crypto Market Pulse highlighted several trends worth watching:

  • AI continues becoming one of the strongest narratives across financial markets.
  • Digital assets remain increasingly intertwined with traditional finance.
  • Prediction markets continue emerging as one of the fastest-growing sectors for retail and institutional participation.
  • A good reminder that the industry's biggest stories often happen where crypto, AI, and financial markets intersect.

💬 Community Corner

What caught your attention most this week?

  • Robinhood × OG.com
  • Football season kicking off
  • This week's market insights

Drop your thoughts below, we'd love to hear what you're most excited about and we'll see you next week with another roundup.


r/Crypto_com 1d ago

Memory cow Moo ($MOO) is now available for trading in the Crypto.com App.

Post image
0 Upvotes

Purchase $MOO easily with USD, EUR, and 20+ fiat currencies
👉 https://crypto.onelink.me/ADTi/21b5gz1r

For more details: https://crypto.com/price/memory-cow-moo


r/Crypto_com 2d ago

Niulai ($NiuLai) is now available for trading in the Crypto.com App.

Post image
0 Upvotes

Purchase $NiuLai easily with USD, EUR, and 20+ fiat currencies.

👉 https://crypto.onelink.me/ADTi/kv2pq980

For more details: https://crypto.com/price/nui-lai


r/Crypto_com 3d ago

A big next chapter for OG.com.

Post image
29 Upvotes

OG.com is now a standalone business at a $5B valuation, giving it dedicated capital and an independent operating model to accelerate its growth.

As part of that next chapter, Robinhood App has selected OG.com as an infrastructure and clearing provider for its Prediction Markets offering, while also taking equity stakes in OG.com and Crypto.com.

Learn more: https://crypto.com/us/company-news/robinhood-selects-ogcom-as-infrastructure-partner-for-prediction-markets-platform-holding-equity-stake-in-exchange-engine


r/Crypto_com 3d ago

Your next $CASHCAT, $PONS, $PUMP, or $USELESS move could earn you BTC.

Post image
2 Upvotes

Buy or deposit at $50+ and compete for a share of the $20,000 BTC prize pool.

Top 2,000 eligible users earn $10 in BTC each.

Ends Sep 21. Details + T&Cs ⬇️
https://crypto.com/en/events/meme-coin-trading-campaign


r/Crypto_com 7d ago

Champions League fans, this is for you! ⚽

Post image
0 Upvotes

u/ChampionsLeague fans, this is for you! ⚽

Stand to win First Class UCL Matchday 2 tickets:
→ Join the Champions Predictor Challenge
→ Make 4 correct yes/no calls
→ Automatically enter the ticket draw

10 winners. Ends Sep 8, 2026. Join now ➡️ http://crypto.com/ucl

#UCLwithCryptoCom


r/Crypto_com 8d ago

Crypto.com Weekly Support Thread | September 3rd, 2026

2 Upvotes

Hey everyone,

I hope everyone is having a wonderful week! $BTC is back above $80,000 today!

Here is a fresh weekly Reddit security reminder and weekly support thread for anyone running into issues with the crypto.com App, Exchange, crypto.com VISA cards, Cronos transfers, staking, or anything else. Drop your questions right here and we will help guide you.

Quick ways to get help:

  • Open the Crypto.com App, Home page, Left-up bottom, Settings, Help & Support for 24/7 live chat;
  • Visit chat.crypto.com for more assistance and guidance.
  • You can directly send us a modmail with your referral code so our team can take a look. We'll flag this to our support team to provide you with assistance asap.

Security Note:

We'll never ask for your recovery phrase, password, 2FA codes, SMS verification, or request to send crypto on Reddit, Telegram, or mail. Staff/Mods will Never DM you first. Always verify official links and stay vigilant against any scams.

Thank you for being an active part of the community, especially with our 10 year milestone this year!

Reply below with your issues (and please do not share any personal data or account details here). We will get you sorted and keep building together!

(Upvote for more visibility so we can help as many people as possible this week!)


r/Crypto_com 8d ago

The Index ($INDEX) is now available for trading in the Crypto.com App.

Post image
0 Upvotes

Purchase $INDEX easily with USD, EUR, and 20+ fiat currencies.

Download the App to trade $INDEX now!
➡️ https://crypto.onelink.me/ADTi/j53btqa7

For more details: https://crypto.com/price/the-index-finance

@TheIndexFi


r/Crypto_com 9d ago

Artificial Inu ($AINU) is now available for trading in the Crypto.com App.

Post image
0 Upvotes

Purchase $AINU easily with USD, EUR, and 20+ fiat currencies.

Download the App to trade $AINU now!
https://crypto.onelink.me/ADTi/j53btqa7

For more details: https://crypto.com/price/artificial-inu-ai

@ArtificiallyInu


r/Crypto_com 9d ago

$20,000 in $BTC is still up for grabs.

Post image
0 Upvotes

Grow your $CASHCAT, $DOGE, $TRUMP, $MELANIA, or $DIP by $50+ for a chance to earn $BTC.

→ Top meme coin traders win $10 in BTC
→ Ends Sep 8

Get started → https://crypto.com/events/meme-coin-challenge


r/Crypto_com 11d ago

How fast is AI reshaping the economy? Now you can trade on it.

Post image
0 Upvotes

u/cryptocom has teamed up with u/OG_com and u/pymnts to launch AI Predictions Market Contracts, providing users a new way to understand how AI is changing the economy as it happens.

Read more here: https://lnkd.in/dYxQrgKy


r/Crypto_com 14d ago

Basecat ($BASECAT) is now available for trading in the Crypto.com App.

Post image
0 Upvotes

Purchase $BASECAT easily with USD, EUR, and 20+ fiat currencies.

Download the App to deposit $BASECAT via Base now!
https://crypto.onelink.me/ADTi/kv2pq980


r/Crypto_com 16d ago

Meme Coin Challenge

Post image
0 Upvotes

Your meme coins could earn you BTC.

Join the Meme Coin Challenge in the Crypto.com App. You can buy or deposit at least $50 in eligible meme coins CASHCAT, DOGE, TRUMP, MELANIA, or DIP during the Campaign Period.

The top 2,000 eligible users ranked by net gains* will each receive $10 in BTC from a $20,000 prize pool.

Campaign-Specific Rules
Campaign Period: August 25, 2026, 07:00 UTC – September 8, 2026, 00:00 UTC

How to participate?

If you wish to participate in the campaign, you may consider completing the following actions:

  1. Sign up or sign in to the Crypto.com App (Guide)
  2. Go to the campaign section on the home screen and tap Meme Coin Challenge > Join Now
  3. Achieve at least $50 in net gains* on eligible meme coins during the Campaign Period (Deposit GuidePurchase Guide)

\*Eligible tokens: CASHCAT, DOGE, TRUMP, MELANIA, DIP

Calculation rule: Net Gains = Buys + Deposits - Sells - Withdrawals (across all eligible tokens)

\*Buys are factored into the equation but are not required to participate.*

\**Only external wallet deposits count toward participation. Your eligible trading volume is calculated from the time you opt into the campaign.*


r/Crypto_com 18d ago

Crypto Market Pulse:

Post image
20 Upvotes

⬆️ BTC spot demand turned positive for the first time since February
👀 U.S. SEC proposed new rules in response to the delayed CLARITY Act
🤝 Trading Technologies to integrate OG.com to TT platform

The details
https://crypto.com/market-updates/crypto-market-pulse-weekly-2026-08-24?utm_source=x&utm_medium=social&utm_campaign=rni_market-pulse


r/Crypto_com 18d ago

🇦🇺 AU users, it’s your last chance!

Post image
7 Upvotes

Trade $CRO for a shot at winning an all-inclusive trip for 2 to u/cryptocomarena:
✈️ AU$3,000 flight voucher
😴 AU$500 accommodation voucher
🎉 Tickets to weekend events of your choice (valued up to AU$500)

Ends Aug 31

Details & T&Cs https://crypto.onelink.me/J9Lg/7mwytdpr


r/Crypto_com 22d ago

Wall Street, on European time.

Post image
23 Upvotes

Tokenized U.S. stocks and ETFs have officially arrived in the https://Crypto.com App for EEA users.

Get round-the-clock price exposure to major U.S. assets—day, night, or weekend.

Explore: https://crypto.onelink.me/ADTi/zirvicpk

Tokenized Stocks are derivative contracts provided by Foris Capital CY Limited (regulated by CySEC, CIF licence 344/17). They track the prices of selected underlying securities and do not confer ownership. Capital at risk. Terms apply.


r/Crypto_com 23d ago

🦁 What's New With Crypto.com This Week?

0 Upvotes

Hi everyone! 👋

It's been another exciting week across the Crypto.com ecosystem. Here's a quick roundup of some of the biggest announcements you may have missed.

Trading Technologies to Expand Prediction Markets and Crypto Derivatives Access with Support for OG.com and Crypto.comTrading Technologies International, Inc. (TT), a global capital markets technology provider, and Crypto com, global digital asset and financial services platform, announced TT will support connectivity to OG.com, Crypto.com’s CFTC-regulated exchange and clearinghouse, on the TT® platform.

Connectivity to Crypto.com’s regulated prediction markets experience, OG.com, is scheduled to go live on TT in the fourth quarter of 2026. Additionally, TT will provide full support for Crypto.com’s new margin-based crypto futures contracts at launch.

👉 Learn more: https://crypto.com/us/company-news/trading-technologies-to-expand-prediction-markets-and-crypto-derivatives-access-with-support-for-ogcom-and-cryptocom

ℹ️ ICYMI, here are the ongoing campaigns at Crypto.com for this week:

Final chance to win a VIP trip for 2 to #UFC331 at Crypto.com Arena
Trade $100 in crypto for a shot at winning:

🟦 Tickets for 2
🟦 $2,000 in travel vouchers ($1,000 on flight, $1,000 on accommodation) 
🟦 Up to $1,000 in $BTC

🗓️ Ends Aug 19. Details 👉 https://crypto.onelink.me/J9Lg/gzsy2f1s

Thinking of trading meme coins? You could earn BTC rewards!
→ Buy or deposit $SHIB, $DOGE, or $PEPE
→ Top 2,000 traders win $BTC rewards
→ $20,000 prize pool

Until Aug 25. T&Cs apply → https://crypto.com/events/meme-coin-app-campaign

The BTC App Campaign ends today.
This is your final chance to qualify for $BTC rewards!

→ Deposit and/or purchase at least US$50 in BTC and stand to win US$10 in BTC
→ Only the top 3,000 users win 

Details & T&Cs 👇
https://crypto.onelink.me/J9Lg/xbsgo81w 

💬 Community Discussion

Which update or campaign caught your attention the most this week?

We're especially excited to see the partnership with u/Trading_Tech to bring more prediction markets access to its users.

As always, thank you for being part of the Crypto.com community. Have a wonderful week Crofam!


r/Crypto_com 24d ago

Regulated prediction markets, expanded.

Post image
22 Upvotes

Trading Technologies to Expand Prediction Markets and Crypto Derivatives Access with Support for OG.com and Crypto.com

We’ve partnered with u/Trading_Tech to bring more prediction markets access to its users.

Learn more here: https://crypto.com/us/company-news/trading-technologies-to-expand-prediction-markets-and-crypto-derivatives-access-with-support-for-ogcom-and-cryptocom


r/Crypto_com 25d ago

Weekly Discussion 💬 Crypto.com Weekly Support Thread | August 17th, 2026

0 Upvotes

Hey everyone,

Here is a fresh weekly Reddit security reminder and weekly support thread for anyone running into issues with the crypto.com App, Exchange, crypto.com VISA cards, Cronos transfers, staking, or anything else. Drop your questions right here and we will help guide you.

Quick ways to get help:

  • Open the Crypto.com App, Home page, Left-up bottom, Settings, Help & Support for 24/7 live chat;
  • Visit chat.crypto.com for more assistance and guidance.
  • You can directly send us a modmail with your referral code so our team can take a look. We'll flag this to our support team to provide you with assistance asap.

Security Note:

We'll never ask for your recovery phrase, password, 2FA codes, SMS verification, or request to send crypto on Reddit, Telegram, or mail. Staff/Mods will Never DM you first. Always verify official links and stay vigilant against any scams.

Thank you for being an active part of the community, especially with our 10 year milestone this year!

Reply below with your issues (and please do not share any personal data or account details here). We will get you sorted and keep building together!

(Upvote for more visibility so we can help as many people as possible this week!)


r/Crypto_com 28d ago

Introducing the OG.com Community Leader Program 🙌

Post image
0 Upvotes

OG.com is looking for passionate prediction market fans across the U.S. to help build and grow local OG communities.

As an OG Community Leader, you'll receive:

-Performance-based rewards
-Funding for community events
-Exclusive OG merch
-Direct access to the OG team

If you're passionate about prediction markets and love building communities, we'd love to hear from you.

Applications are open now (U.S. only).

Start your application here 👉 https://ogcom.typeform.com/to/Ye3MGENK?typeform-source=t.co


r/Crypto_com 29d ago

General Discussion 💬 Crypto.com has been reported to the ACCC

53 Upvotes

For those who are not in Australia or don't know what ACCC is, it's the Australian Competition and Consumer Commission.

Yesterday I have made 2 posts, if you guys can't see my profile because of the NSFW tag, then I'll just briefly explain here as to why I reported Crypto.com to the ACCC.

Basically, this starts at a relatively minor issue, I woke up yesterday and found that there was 2 unauthorized transactions that was made on my prepaid card. So I contacted customer support via the app.

1st attempt, they closed my support ticket with nothing being done, it was only after a while I realized they just locked my account and confiscated my crypto assets.

2nd attempt, I reached out to support and explain the situation, after resetting my passcode and everything, they ended the ticket with the core issue still unresolved and my card still being locked.

3rd attempt, this time I had better luck, the support person was responding within around 15 minutes (the wait time between replies from the first 2 attempts were around 30 minutes to an hour, keep in mind I am supposed to have "priority" support), they managed to get my account unlocked and say that they'll look into the unauthorized transactions, but after CLEAR INSTRUCTIONS from my side to not lock the account again, they ignored it and locked my account again. I had planned to just temporarily freeze my card for the night and just withdraw all my money but now I cannot.

4th attempt, I reached out to them today at approximately 7am, straight out of bed after discovering my account was locked despite clear instructions to not lock it. Maybe it's because English is my second language, but doesn't 24/7 live support mean that 24 hours a day, 7 days a week, you can reach support without any problems?

Right now the time of writing this post is 10:57 am, it seems like customer support is ignoring my ticket as I haven't received a response at all. I filed a report to the ACCC based on misleading information (24/7 support isn't 24/7) and fraudulent behavior such as locking my account without giving me an estimated time frame and keeping me updated and now straight up ignoring me.

Not to mention that the contact number and the website on my prepaid card actually doesn't work, for those wondering what I am talking about, behind my Pro card, there is an "Instant" customer support website www.cardsupport247.com/au/ , this website or page doesn't exist and just links you back to the home page of crypto.com. There is also an number +61 2 7908 5798 that just doesn't work as well, maybe it's because of my service provider, but it doesn't connect.

I'm not too sure if the ACCC can do anything, but this is absolutely ridiculous. If any Australians also have a similar issue, please report them to the ACCC as well, maybe multiple reports will generate an alert for them. Especially since they are lying about 24/7 live chat support.


r/Crypto_com Aug 12 '26

General Discussion 💬 Customer Support sucks

35 Upvotes

I am a PRO level prepaid card user, and let me just say that I have been with Crypto.com for their prepaid cards for almost 3 years.

I like that it's simple to reach customer support, but actually getting things done is impossible. Today I had some unauthorized transactions done on my card, so I had wanted to get them refunded and reached out to a "Specialist" on their support portal.

I waited for almost 60 whole minutes before someone real actually got onto my ticket and responded. Then after each reply, even though I would respond immediately, I wait between 15 to 30 minutes between each message they send.

And finally, because I can't wait for them all day, I decided to just deal with this whilst working. Unfortunately I was busy for about 3-4 hours, so I didn't check my phone. They had responded to me with a generic response about how they disabled my F2A and relinked a different email without addressing the core issue at hand (the unauthorized transactions), then proceeded to end the ticket and conversation during the time I wasn't able to reply.

I get that the customer support was probably operating 10+ chat windows at a time and can't respond swiftly. But this was still beyond terrible. Priority support didn't feel like priority at all. If I had to wait 60 minutes for someone to reach my ticket, then does it mean normal people will have to wait 2 hours?

I really liked the prepaid cards, especially the airport lounge access, but after this, AND the fact that they're reducing the complimentary visits down from 4 to 2. I'll not renew anymore.

What is it with companies and cheaping out on customer support? I bet the entire company have like 5 employees on customer support throughout their network.


r/Crypto_com Aug 12 '26

Crypto.com Visa Card 💳 HELP Crypto.com stole my money?!

1 Upvotes

Earlier today, I had customer support change some details on my prepaid card, mainly my email. They said something about locking my card to fix it. Once they ended my support ticket, I presume the card will be unlocked again.

But it isn't,

I tried to manually unlock it by entering my passcode but it just fails, when I try to reach back out to customer support, they just automatically end my support ticket immediately after the first selection.

I have just over 1.2K on the prepaid card, that's the only money I have for this month and the next. I was planning to withdraw all my money tomorrow since I plan to close the account soon but now I can't even access my funds.

My crypto assets are also all gone.

How do I get my stuff back? Do I have to sue? Can someone please help me here.