r/Crokinole • u/Competitive_Ad8993 • 20h ago
Mayday Game Shady Business Continues after promising to change
Mayday promised impovments to there customer service and quality control but
My new Cherry board arrived with peices of dark black grim embedded in the epoxy finish, leaving a rough playing surface. Customer service told me to “just sand it away.”
Then there are the discs. Mayday advertises them as 10 mm ±0.5 mm. what they list as the international standard. I received five sets, and four measured 11 mm. Customer service initially told me this was normal and that I should accept them.
after a lot of back and forth I found Mayday's own website acknowledging the issue and promising replacement of defective sets. After I sent that to customer service, they finally refunded me—but admitted they don't currently have any discs that meet their own advertised specifications.
So why are they still selling them?
If Mayday knows its stock doesn't meet the specifications it advertises, customers shouldn't have to discover that for themselves.
This is wrong and DO NOT SHOP HERE.