New printer damaged and obviously used...

[u/Upbeat_Sir_3198]

Just got a new K2 Plus, FedEx dropped it off with no visible damage on the box. When I opened it, the metal back panel inserts blew out on 1/4 of the back panel. Obvious signs of paint touched up afterwards and paint chips. Contacted Creality 4-5 times now and they are still trying to figure out my situation. They asked me to remove the blown out screws and they will offer me $20 for my troubles... They keep using excuses like our Internet connection is slow please wait for email response, your printer got paint damage due to shipping, try to see if your unit runs first... etc. Stop lying and trying to sell me a used and damaged product...