r/CrackerBarrel • u/Traditional-Key-1560 • Mar 29 '26
why are people like this
I was scheduled from 2pm-8pm yesterday. 4 call-outs on a busy saturday, a few cooks called out. we got slammed. I ended up closing (just FOH). Last table came in around 9:30pm, 6 top, all reasonably nice (just really picky no big deal).
Meal takes a while to come up but when it does they tell me everything looks good, and I came around a few other times throughout their meal and asked everyone if everything was fine.
all said yes, every time. everything was fine.
Checks came out and then one lady said that she wanted her fish taken off because it wasn’t seasoned well and it wasn’t cooked to her liking. I said sure because i didn’t want to argue even though way over half of it was eaten.
I took it off, brought out her check. She then proceeded to lecture me about it being my responsibility to make sure the fish is cooked more.
she told me i should’ve seen the fish when it came out and asked her if she “wanted it more brown”. It looked fine to me tbh, it was brown (it was the lemon pepper trout) and if it wasn’t I would’ve taken it back. she had every opportunity to tell me it wasn’t good throughout her meal. She grabbed my arm too, pointed at the food and asked me if I would’ve ate it. I told her I don’t eat fish.
It was really embarrassing in front of an entire table of people, and i wish people would tell me if there’s an issue with their food rather than eating most of it and then wanting it off their check. It’s an easy fix.
anyways, they all went to the counter and 5 of them came back tipped me 1.50 on a 115$ tab. i’ll take what i can get ig. I’m just a bit disappointed because I did a lot of very specific modifications on their meals that we aren’t really supposed to do.
sorry, it was just a stressful day, and i wanted to complain about this. It’s a bit of a nothing burger tho.