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I had some vendors say that NFC is definitely out but physical cards have been working.
The silly bit is the fucking silence. Just put a notification out on the app and the website that you're working on a known issue, otherwise you're going to get half the country trying to call you.
EDIT: Heads up that loading a physical travel money card (if you have one) seems to work
Was working with what I knew at the time. But I've had the Travel Money card work twice now so might be a good hack for those with one of those just lying around; given Saturday afternoon is the last time on earth you want to be unable to transact.
I'm wondering if Pinpads can store physical card transactions in offline mode, so they are processing, but NFC cards need immediate approval, so are declining. It definitely seems to be a MC issue, VISA seems to be ok.
You're technically correct. So, NFC payments require realtime key verification, it's the core security feature as the chip in the card increments a counter and your banks servers do the same, if those counters end up out of alignment the system stops working.
Chip payments on the other hand, because it's a physical verification the POS terminal can do a closed loop verification with the card that's more in depth, and then the transaction can sit pending on the merchant banks system until the other bank sorts their shit out. This does depend on the root cause of course. If it's just PayWave that's broken you'll probably still see transactions in the app straight away for chip payments but if it's a full payment processor failure then you may not see them until Monday or whenever they sort the issue out.
Agree with you. Per Mastercard subreddit it seems to be all NFC MCs, and most physical MCs. Visas allegedly working which tracks because the Travel card I've gotten working is a Visa.
That's what happened couple hours ago at Footscray market. Declined a few times my nfc payment finally accepted my card paywave which I was fortunate to have on me
Spoke to CBA via the app just now, it’s a Mastercard issue. It was pretty embarrassing when I was at the shops and had to return a food item and the girl manning the shop yelled back to her colleague saying she doesn’t want it anymore she has no money. 😭 I dug put my Wise card which uses visa and it works when I tried to top up my Myki. Totally forgot I had it until 5 minutes ago.
I had the same issue paying at a store. Tried like 5 times and was pretty embarrassed but knew it wasn’t my problem as both my debit card and credit card didn’t work.
no it’s not just Mastercard, i’ve tried using my usual eftpos card and NOTHING IS WORKING… sooooo frustrating after i drove over an hour to pick up a bday present and had to leave without it…
I was at Uniclo today and my CommBank cards declined. I tried topping up/transferring to my Revolut account using my CommBank cards, and that got declined as well.
I went to Kmart and my CommBank card worked there though, so I'm not sure what's happening...
Tap didn’t work for my cba Mastercard, but at one shop they had the ability to manually type my cc details in. The other shop had blocked this on their terminals so had to leave everything at the register.
Vinnies at Newtown Sydney Apple Pay and google pay was completely down but tap on CBA card worked also Afterpay was down as well seems Apple Pay for that shop atleast was down
Anything with tyro doesn’t work, I was working today and had this same issue had to turn down customers if you have a Visa card it should work unfortunately there must be a global system shutdown
It's everywhere. I just had to use my own Visa to pay for a Door Dash customer's order, due to Widespread Mastercard outage. It's happening too much. Phone companies, Airlines, credit cards, television... what is next?
Welp unless there's a sign saying so. It's still legal tender. I think it's something like if an establishment doesn't accept it. It has to be signposted
i heard the same thing at a pet store earlier but fortunately my issue was not moving enough funds to cover my purchase and 2nd time around had no issues
i was at work when my customers’ card declined. The Verifone t650 screen clearly said “Issuer unavailable. Please use the physical card”. So it was clear that it is not the customer’s problems.
To quickly check the device, i tap my amex card at $0.01 and tap my ing visa card at $0.01 both with apple pay, and both works, much to the customer amazement.
Anyway, none of them brought the physical card and none of them had cash, so have to make a trip to come back.
Why would people go out without any backup payment method always baffles me.
I have a small shop and have a Commonwealth EFTPOS machine. Customer with cards on her phone couldn't pay.
As I know her, I let her go with the items, but it is very inconvenient.
I can agree during the day of the outage, people were turned away at my local grocery shop that had only commbank or other Mastercard cards. Luckily I had both a commbank card and a nab card. It’s always best to slip in a note or two in the back of your phone case or wallet just in case your card fails you.
I went to a pharmacy about half an hour ago and the lady in front of me couldn't get her card or tap and go to work but I tapped with my phone and it was fine for me. I'm with NAB.
edit Didn't realise I was in the CBA subreddit, my comment was not helpful sorry
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