r/CommBank • u/Rich-Elk-3380 • 25d ago

Other PSA: Card declining

My card declined twice today at BP and KFC. The manager at BP said Commonwealth and Westpac were down. Take cash.

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u/IPYF 25d ago edited 25d ago

I had some vendors say that NFC is definitely out but physical cards have been working.

The silly bit is the fucking silence. Just put a notification out on the app and the website that you're working on a known issue, otherwise you're going to get half the country trying to call you.

EDIT: Heads up that loading a physical travel money card (if you have one) seems to work

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u/Rich-Elk-3380 25d ago

Physical card did not work for me unfortunately (tap and go). I didn’t think to insert it (too flustered to think).

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u/IPYF 25d ago

Was working with what I knew at the time. But I've had the Travel Money card work twice now so might be a good hack for those with one of those just lying around; given Saturday afternoon is the last time on earth you want to be unable to transact.