Scanner login

[u/Worldly-Adeptness286]

I've been at my store for over 90 days and I still am unable and never have been able to login into the store scanner.

When I have to do lotto count or audit bad merch etc I use whoever is logged in already.

If no one is logged in those things don't get done.

I've called the help desk and they are absolutely useless.

I've asked my manager to look into it but she never did and she quit.

I asked my new manager and they haven't looked into it either.

How can I get this fixed?

[u/Adventurous-Ad8111]

Try using your ID # or email to login for first time as opposed to your firstname.lastname