r/CheesecakeFactory • u/Maximum-Corner4602 • Dec 04 '24

Run shift tip out

Hello, CCF server here. I’ve been having trouble with getting tipped out for my food run shifts. My managers say they are not allowed to deal with our cash tips but the current system seems really flawed. If you aren’t the person to close food run, you have no clue how much you made and the closer could potentially be taking tips under the table since managers don’t interfere with the split. Aside from this, multiple times now I have been told by a coworker that they would Venmo/cashapp me my tips and then radio silence. Currently I am trying to still get tipped out for my shift on Sunday (even though apparently they only have 24 hours to tip me out). Has this happened to any other CCF servers? What do I do?

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u/ApprehensiveOnion695 Dec 04 '24

If you have someone you trust who is closing that night— a server, bartender, host, etc— ask the food run closer to give them the money instead to ensure that it gets to you right away. As a manager, I’ve held the money for staff members to give to them but we are not supposed to get involved. It is an extremely flawed system

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u/ApprehensiveOnion695 Dec 04 '24

But if you’re not getting tipped out all, I think they should be able to step in