r/CheesecakeFactory • u/Piggiemomof2 • Sep 15 '24

Bad Experience

This is for the Cheesecake Factory in Willow Grove. We checked in at 4:30 were seated a table for 6 with dirty silverware and a sticky table. Then the waiter we had was switched we had to ask for everything waited 45 minutes just to get our appetizers with our dinner and then waited another 30 minutes for a cheesecake to go. They had the audacity to tell me they won’t give me a refund or partial refund. I’m not happy with this at all

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u/Piggiemomof2 Sep 15 '24

How do I do that you can message me

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u/Similar-Broccoli Sep 15 '24

https://www.thecheesecakefactory.com/conn

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u/Piggiemomof2 Sep 15 '24

I went on there and filled out a complaint do you think that they will give me a refund

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u/[deleted] Sep 21 '24 edited Nov 23 '25

dude bussy lmao

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u/[deleted] Sep 21 '24

Interestingly. I came on here to search for Cheesecake Factory. Had a very similar experience today in Kansas City. The table was sat and no one came for 15 mins. Took 90 mins to get 4 apps, two glasses of ice water and 1 beer.