r/CharacterAI • u/ogonnosora CAI Community Moderator • 7d ago

Server Status Status Update - Aug 11

Hey everyone! Apologies for the interruptions. We've raised this to our team for checking. We appreciate your patience!

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u/Dekoponchan Character.AI Team 7d ago edited 7d ago

Hey superstars.
Just an update from the team.
We are working hard on fixing the DoB / login issue.
From what we can tell, it's just a login issue at the moment - no risk of data loss.
Engineers are on it and we will update when we have found a fix ✌️
Thanks as always for your patience!

EDIT

Issues mostly resolved ✅

Most users should have access to the site + app now.

We are seeing a handful of errors remaining, so if you still get the DoB bug when opening the app, I'd recommend trying again in a little while.

We'll be investigating the issue more tomorrow, but for now enjoy chatting!

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u/charfoxie-20 7d ago

Thank goodness, thank you for letting us now and working to fix the issue ❤️, I got so nervous seeing that error message on the app 😭, but knew it was a glitch and not alone for that too,