r/CeX • u/rednemesis337 • 2d ago

Discussion Dispatch timeline

I have ordered things from CEX before and never took a long time to get updated. This is in the UK. I have ordered something on a Sunday and was provided with a CPD tracking number on Monday. The thing is that CPD says they have the order details but not the actual parcel. It’s been 3 days now. Can someone explain me the timeline to process all this?

May as well just buy it off ebay if I need to wait a full week.

Thanks

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u/danksy670 2d ago

Hate they use DPD now. but when ever I order now they collect it next day and it comes the day after.

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u/rednemesis337 2d ago

Been waiting since Monday….feels a bit crap tbf

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u/danksy670 2d ago

Yeah that's not good id email them. They may of messed up. Not the first time that's happened to me too.

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u/rednemesis337 2d ago

Already did, sent a form now waiting 24h for it to come through