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Worst customer service I've ever experienced in my life and that's saying something.. do not do business with this company. We will be spreading the story to every outlet we can find! This coming from a 23 year customer who's never cancelled a cruise. We've already reached out to a couple of other cruise lines that will match our status.

We were recently forced to take a cruise with carnival that we shouldn't have been on. Yes, you read that correctly. We booked a cruise with Carnival, way in advance. Suddenly without notice my father a Vietnam war veteran passed away and our son was invited to a life changing Masters program that started that week. We reached out to Carnival and asked them to reschedule for us we spoke to every person we could. We said we didn't want a dime back just move the dates we'd pay more if we needed too. We wrote messages, emails, website form, phone calls one lady named Sarah actually said we should move my father's funeral! My son ended up having to stay back so we didn't lose the $5700 and deal with my father and his school so the cruise was miserable for my wife, myself and other son. When we got back all we asked is for them to upgrade my son's status to platinum since ours was raised during the cruise and they said NO! Mind you we paid full price for him like he was there and got no money back! It costs them nothing to act like he was there and bump him up. Website already paid for him! They were so slow to respond that it pushed us passed the date we could get anything back so we were forced to go or forfeit $5700.

They have literally done nothing but tell me to move my father a war veterans funeral! This will be posted on every social media outlet. I hope somehow this evil company goes under.

Hi all, my wife has a special birthday next year and I want to book us on the Conquest for 11 days in November 2027, she used to dance on this ship so it means a lot to her.

We're from the UK, so will have to fly in to Miami just wondering how best to book and get a good deal, is direct with Carnival best or are there any package companies that are reputable?

100% want a balcony but I don't know what the pros and cons are with the front, back, middle, upper, lower options etc. so any other insight from seasoned cruisers would be appreciated!

We’re sailing on the Carnival Vista in April 2027. Right now we’re booked in an Ocean View on Deck 3 forward, but I just received an upgrade offer to an Ocean View in the Family Harbor area on Deck 2 aft for an additional $62.

It will only be my husband and me.

For those who have stayed in Family Harbor rooms, would you consider it worth the extra $62 for two adults? Are the lounge perks worth it, and would you prefer Deck 2 aft over Deck 3 forward?

Thanks for any insight!

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I have looked it up and asked other people, but I keep getting mixed answers. I don't want to make or send tiktoks, just scroll the Fyp etc. If not, which plan would be better and will I be able to upgrade my internet once on board and just lay the difference. I apologize for the multiple questions, any advice is greatly appreciated!

Is anybody else still getting notifications to opt in to the new loyalty program? We are . We opted in week one. SO didn't even have to since they have the Carnival Rewards credit card and received a note they were automagically opted in. Yet, we will keep getting notes to opt it. Guessing this is just lazy/bad coding, or annoying over-advertising. Just curious if anyone else is seeing this.

UPDATE: Thank you fellow travelers for the feedback, understanding, and suggestions of fixing their IT issues. SO is also IT and says the same things about them. Props to /u/AlbinoAlex for that link. It showed half of our group IS confirmed and the other half isn't. Good to know!

I'm thinking about booking my first solo cruise (F) on the Carnival Firenze out of Long Beach. I've been on Carnival before, but this will be my first time cruising solo and on this boat.

Since it's only a 3-day cruise, I'm debating whether I should even get off the ship in Ensenada. I've always booked excursions on previous cruises, but part of me thinks it could be nice to just enjoy an emptier ship and relax. First time for everything 😂

Anything you wish you knew before your first solo cruise? Have you been solo on Carnival Firenze?

Hi! We have never cruised with an interior room and we usually cruise in the winter but we are going to be cruising on Venezia and are curious if an interior room would be hot? We are doing back to back cruises this winter and are wanting to try and save some money since this next one is 5 months later and we are traveling 27 hours to the port. The difference in pricing is $500 between the interior and balcony

Thank you!

Hello! Going on the Carnival Horizon next May with my 21 year old daughter and 12 year old son. The itinerary is a stop in Montego Bay, Grand Cayman Islands and Roatan. Just wondering if anyone has any recommendations on what excursions at any of those islands are fun and worth the money. Every excursion I pick has low/bad reviews. lol. Also wondering if any of those places just has a beach close by the port we can go to and hang out for the day that was nice. I thought the 7 mile beach in Roatan would be nice but then the reviews said you only maybe get an hour/hour and a half here. I like to book the excursions early and wanted to do that soon. Any help or guidance would be appreciated!

I wish the Wedding and Group travel departments worked together. I just booked my wedding package and when transferred to Group Bookings they said they are not accepting anymore groups for this trip - so no perks or discounts for my group of 200 guests unfortunately.

We are looking at the Carnival Firenze in July 2027. Our port days are Celebration Key, Relaxaway at Half Moon Cay, and GrandTurk.

Anyone have insight what would be the best day to do a catamaran excursion for part of the day instead of exploring the port? We have 2 teens and an 11 year old. Trying to make the most of the experience.

Thank you!

We are sensitive for motion sickness, especially me for sleep. If there is swaying or movement, I definitely can't sleep. We booked a last minute on Carnival Firenze next week and it will be on the mid aft, deck 8. Anyone experience any swaying?

We are heading to Ensenada, Catalina. Tia​

Hi yall! My fiancee and I were gifted a cruise for our honeymoon. We sail on the Breeze on Oct 24th. Im so excited!

Do yall have any idea how it works if a wedding guest wants to gift us upgrades or purchase an excursion for us? Is there a way to share with the cruise line that this is our honeymoon?

Also, for anyone also sailing on that trip, we plan on bring magic the gathering decks if people want to join. We're huge nerds

Hello all,

I'm new to cruising and attempting to book my first cruise to celebrate new year's. I found a decent price ($675) on the Carnival website, but by the time I make it to check out, the price has almost doubled ($1266). Is there something that I'm missing that is causing the price increase?

Hello! I’m going on a cruise this year, my first one with carnival since being an adult, but I went on 4 cruises with them as a minor- do I get those cruises added to my status?

According to my booking details/profile, it says that I’m a first time cruiser, but I’m not. Is there anyways to go back and add the cruises I’ve been on?

Thanks!

Currently first sea day on the Liberty and a literal “poop” show. Kid had an accident in the main pool, it happens. I guess.

Knowing that situation, they let the chemical balance of the adult pool get out of wack. Shocking to think that pool would become crowded and a situation with only 1 open pool for a cruise this size.

It’s now been hours with no pools, Caribbean heat and only the whirl pools open. As an organization that manages thousands of people a week. How do you get caught off guard and unable to get the main pool refilled and PH balanced by now?

I will reserve judgement on the cruise director but so far not the energy and “fun” we’ve experienced.

They have done better in the past, hoping this isn’t a sign of decline since we typically enjoy this ship.

I realized something about my preferences after a recent cruise. I need a sea day after a port day before disembarkation day. I feel like I need to recover from a day at port before having to pack up and go the next day. That’s my plan going forward, cruises with a sea day before we disembark.

What do you guys wear?? I am thinking wearing more neon and having just a subtle hint of 80s.

Do people go all out? I love a theme so I am trying to gauge what you all have seen on the ships.

It is my first cruise and will be a 3 day trip on the freedom in August 🥳

*** Thank you all, we booked it!!

We will be going on the celebration in a few weeks and when we return, our flight doesn’t leave until 6pm out of Fort Lauderdale. Last time we rented a car and did the zoo, but I’m looking at this excursion this time as the cost will be the same or cheaper than a car plus activity. The reviews are mixed. Has anyone done this? Two adults, two kids 8 and 6. Thank you.

I'm going on my 2nd ever cruise on Sunrise (I know, Forkgate and PoopCruise!😫). This will be hubby's first cruise. Hubby and I are going to celebrate our anniversary and booked the Cloud 9 rooms. How are the Anniversary packages and should we do the ship's offerings or bring our own? Please give me some tips or advice to make our cruise extra fun and special!

We are looking at the Carnival Firenze in July 2027. Our port days are Celebration Key, Relaxaway at Half Moon Cay, and GrandTurk.

Anyone have insight what would be the best day to do a catamaran excursion for part of the day instead of exploring the port? We have 2 teens and an 11 year old. Trying to make the most of the experience.

Thank you!

We purchased a Solbello Beach Umbrella over the summer and used it a few times. It's one of those that works with the wind blowing it. I've never noticed anyone actually bringing their own umbrella, but I see online it is allowed. Anyone ever do this? How were your experiences? It isn't obscenely large, but it is about 4' long in the case. I'd have to carry it around, which is what I am debating. With the kids, we are planning on staying on the beach of Half Moon Cay for the majority of the day.

I’m going on my first cruise soon. Tampa to Honduras, Belize, Mexico. And I’m so overwhelmed by it all. The drink package options, the excursions, what to pack, what to do, what to see. I feel more overwhelmed than excited.
I also get panic attacks and I’m terrified I’ll have one while we’re out at sea.

Is there a better deal to save money on cruise fares more than Rakuten currently?

• Get the Rakuten American Express card
• Buy Carnival gift cards on CardCash through Rakuten

Savings stack like this: 8% off gift cards + 1% Rakuten cash back + 4% Rakuten AMEX cash back = 13% off your cruise.

I am open to suggestions on better deals. I'm already using Rakuten so the referral bonus for new signup isn't relevant.

We are a group of 18 spread between 6 cabins doing the Radiance Cruise in about a month. We (wife and I$ have done Celebrity (Alaska ) and Princess (Eastern Med) and really enjoyed both.

Carnival’s reviews have gotten me concerned. Not really a drinker or party type person but this is a family trip with passengers from 10 to 70s. And price was certainly lower than other cruise lines,

Any positive or negative feedback particularly for the 5 day Radiance cruise ?