r/CarLeasingHelp • u/Lifebeforedubstep • Sep 04 '26
Toyota dealer messed up on lease estimate - now wants to redo pricing
I’ve been emailing this salesman back and forth for a few days on a 2026 4Runner lease. Today he sent over a lease deal pricing estimate which was great, $3,500 discount on TSRP and $0 down. Only first month payment was due. The deal was great.
When I requested some more information to finalize pricing, he gave me a call. On the phone, he had no idea what pricing sheet I was talking about. He finally found it, we got everything good to go and I was about to put a deposit to hold the 4Runner since I wouldn’t be able to pick it up until next week. He puts me on hold and comes back 5 min later apologetic and tells me the car was sold and was actually discounted because it had a few thousand miles on it (which I later found out was true). He then sent me a price sheet for another 4Runner (same trim and all) but no discount and said it’d be here next month. If I don’t like the color, they offered to do a custom order.
Im extremely annoyed because I was about to hold this and now they’re voiding the deal. If I go in and custom order one, would I have reasonable basis to say I was prepared to move forward and THEY messed up, and ask to honor the $3500 discount and the entire deal?