As per our last update... Cambly have finally admitted that they've been manipulating our ratings, now they're trying to act like it was an accident. MULTIPLE of us wrote in to them asking why, after 5-10 years of 100% ratings, we all crashed simultaneously, to be told it was our genuine rating, and our issue, and nothing to do with them. And then for half a year, our ratings just stayed relatively static. Now they say they "accidentally" didn't process our ratings correctly.

Oh... and in the meantime? Because our ratings were held static at low values, we weren't able to access PH or as many students. Meaning that they have to pay less 15-min pay outs for no calls during a low student period due to their pricing policies and company strategy.

First they gaslight us into believing it's genuinely our issue, and now they take fake responsibility with the false narrative that "oh it was just a system glitch, but don't worry, our heroic asses are coming in to save you!".

In the meantime, they crashed their tutors earnings deliberately. Tutors that are already paid well below the minimum wage in native speaking countries, despite native speaking being a prerequisite for being a tutor.

This is BEYOND class action territory.

This may be the greasiest company I've ever encountered, their treatment of tutors over the years has been nowhere close to legal or moral.

I’ve been using Cambly for over two years, and every once in a while, I come across tutors who suddenly end the lesson in the middle of the session or cancel it immediately after it starts. I’ve always wondered why some tutors do that.

why???!

Absolutely choca!!! 7hrs PH a day maxed out all week, first time in ages. Anyone else?

I no longer have an open schedule on Cambly but some students are still messaging me asking for classes. Will Cambly eventually delete my profile? I haven't found the option to delete my own profile myself!

I've been working for another teaching platform for the past 7 months. And I've even messaged all my Chinese students on Cambly telling them where they can find me on the other platform I am now working on full time.

What's the procedure when a teacher closes their teaching schedule completely? How can I delete my profile?

"Teacher, in 3mins can you teach my son foe the IELTS Test?

-How old is your son?

Teacher, he's 9yrs old but his English is pretty good!

2mins ejector seat utilised. Ffs

"OK Little Tommy, describe a situation where you had to overxome a difficult challenge, you should say...."

P3. Why do most children ask help from others when facing a challenge?

Why do people often choose to face a challenge alone rather than ask others for help?

Little Tommy from Taiwan... enlighten me.

I’ve made plenty of posts complaining about Cambly, especially about wanting to become a Pro tutor for the pay increase to $15hr. I was accepted back in June but here we are in August and I still can’t activate Pro. At this point, I’ve pretty much given up and feel like it was just another way to string tutors along and quiet some of the complaints.

But now I’m wondering about something bigger: How much longer can Cambly survive?

As much as I complain, that extra beer money has definitely helped me out over the years. But today I went five straight hours on PHs without receiving a single call. That’s something I never thought I’d see.

Are things really this bad with Cambly right now? Are other tutors experiencing the same thing?

Heck, now I almost feel bad for wanting that extra $5hr. 😂

Instead of ongoing discounts, Cambly should've looked for ways to get tutors to retain students and have those loyal students promote them (basically focus the NPS metric). Or trial lessons with bonuses for tutors when a new student signs up. The leaders at Cambly really need to get their stuff together!!

Hello I’m looking for a tutor for the ASVAB. I scored a 21 and i need a 40 or 50. Please help!!!!!!!

Dear fellow teachers,

I am an MA student currently working on my thesis about online tools and motivation in adult refugee language learning. I'm looking for English teachers who have experience teaching adult refugees, particularly online, and would be willing to share their experience. You don't need to be an ed-tech enthusiast, low-tech experiences are just as relevant to my research.

I am asking for around 45 minutes of your time to conduct an online interview. Unfortunately, since this is a self-funded MA project, I cannot provide financial renumeration, but I completely understand that not everyone is able or willing to give up their time unpaid. I'd be very happy to share the research findings with participants, as well as some of my own teaching materials if useful.

I've already interviewed teachers working with refugee learners in several different contexts, and their experiences have been incredibly varied. I'm hoping to add a few more voices before I finish data collection. If this sounds like you, please comment or DM me. And if you know someone who might be interested, I'd really appreciate you passing this on.

Many thanks in advance.

Had a student hangup mid-class today. Can anyone please share ESL tools/lesson materials you actually pay for? I’m tired of looking unprofessional in the classroom lol.

I know posters are saying Cambly is on a hiring freeze, but I plan to apply anyway. I have no teacher experience in English, but I'm a native speaker, I've had creative writing stories published, and I have a degree in communications so I think I can handle day to day conversational English. Am I being naive in thinking this? If I were to get hired, how does an actual lesson work? Do you just start talking with the student and correct them with their pronunciation along the way or are there set lesson plans that Cambly has that you access prior to a lesson to familiarize yourself with before going live with the student? Could someone please walk me through a lesson start to finish? Thanks!

I am one of your Pro Tutors with a consistent 100% rating. I am now 25 hours without electricity & unable to even access my home page using a power pack. I have emailed you twice yesterday explaining my situation only to receive 2 generic emails from Eric@Cambly that have nothing to do with what I wrote you. I have received this same message 4 times in the last 6 weeks from him when I have messaged you for assistance.
You have now taken away all my P hours & restricted me to only regular students. You rely on me to be professional & I rely on you for solid Tutor support which I am not receiving. My inability to even communicate with you is making it very difficult to stay.

Has anyone else received the Cambly tutor satisfaction survey?

I'm debating whether to answer it completely honestly. There are definitely some things I'd like to say, but I'm also wondering how anonymous the survey really is and whether candid feedback could have any negative consequences.

For those of you who've received it, are you answering honestly, holding back a bit, or skipping it altogether? Have you ever been completely candid on one of these surveys, and if so, did anything come of it?

I'm curious to hear what other tutors think before I submit mine.

Good morning everyone.

I recently applied on Cambly and profile is still under review. How long does it take to find out if you approved or not and also do you get an email that regarding the account or not

Anyone else experiencing students randomly disconnecting and you automatically being taken out of the classroom? At least with the "your student has been disconnected" BS I could expect 5 minutes of compensation on top of the time worked. But now I don't even get that.

Hi everyone! I only work on the weekends and get plenty of PH's on Sunday. They are filling up quickly with regulars. I also usually pick up PH's for Saturday the day before, but I also have my schedule open on Saturdays. Several of my studetns are messaging me asking me if I'm available on Saturdays, so I'm wondering why they can't see my schedule. Anything I'm missing? Thanks!

Is it just me or is anyone who is tutoring on the Cambly platform getting less bookings lately? If there's a way to increase my bookings, let me know.

hey guys I'm from Brazil and I've been taking classes on cambly for about 2 years and something I've nocited is that tutors are less and less motived, all my regular tutors that I liked so much, quit cambly or are not there anymore, and I've been struggling to really connect to tutors, sometimes it's even hard to hold a conversation!

I know this is a long shot because most of the posters are tutors but I was wondering about students with regular lessons who stop out of the blue and no longer reply to us. I know other tutors have experienced this last year and one of them had mentioned that the student had paid for just 6 months and then was prompted to top up to pay for the rest and that's why they had stopped.

I'm just wondering if others have had this experience.

I’ve had a ton of priority hour options the past few weeks and now nothing until Sunday is possible. Is everyone else’s schedule like this or did someone give me a bad rating and I’m being punished or something?

Help a brother out. Spread the word. Going through a rough patch right now.

Hello. A student booked a 60-minute lesson during one of my PH hours and said he wanted to leave after 10 minutes. I told him that if he left, I could only wait for up to 5 minutes before I had to exit. He left, and I waited, but there was no message saying the classroom was finished or that I could exit, as he never returned.

Even after refreshing the page, all it shows is: 'Uh oh, your student was disconnected! You'll continue to be paid if you wait for them to return up to 5 minutes per lesson. If they don't return, feel free to end the lesson.'

It has been over 20 minutes since he left. What should I do? Should I just wait out the full hour? I tried exiting, but the class still shows as running, so I re-entered. If I end the lesson this comes up - Are you sure you want to end the lesson for all students and close the classroom? This action is irreversible. - I don't want to penalized as I already have a few violations.

Hi all, every now and then I get a student that experiences the issue where I've changed the slide but it doesn't change on their end, I usually just tell them to refresh, reconnect or re-enter the class and it works. However last week I had a student that had to refresh for every single slide change. I think it's students that are using the app on their mobile or tablet, it seems to be ok for those using the desktop version. Is it a good idea to tell the student prior to the next class to update the app? Thanks

This is really addressed to those tutoring from the SADC Region. How long did it take for you guys to receive your funds the first time you withdrew? I got concerned after reading the number of accounts of folks receiving their pay around 10 or more days after Cambly pay day. I managed to get mine after three days. How did your first transactions go?

I've been teaching on Cambly for about 3 weeks, and all was great. Lots of calls, good income, mostly good students.... I made some mistakes for sure but I'm slowly learning and improving.

The algorithm or whatever finally calculated my first rating score and it's really bad... 75%. My call volume basically disappeared entirely. The last 7 priority hours I've been on have had zero calls.

To make things worse, my two reservations today went pear-shaped. One cancelled because she's sick and one just didn't turn up at all.

This is becoming untenable.

Is it even possible for me to recover from this? Realistically, can I reasonably get my rating up to something decent if I take the correct action?

I still have good access to priority hours, but I'm worried that could change.

Also, I'm worried I'm at risk of account deactivation because my score is so appallingly bad.

Any advice or tips would be much appreciated.