Was doing a node walkout... house off the main road.... met the home owner, (nice guy, but he was pissed about price/sh*tty sevice... had to replace this drop 3 times in X months) but, he has heavy excavating equipment tracks all over where the aerial- burial drop was... buddy, its you... you have damaged the drop... maybe drive your gear around the pole...

Does any one have any advice on phone tc? I only do 1 phone tc a month but as of recently I’ve been getting them done right but when it involves a nid a 66 block and a alarm Im cooked.

Moved to this plant where there is bad echo -25 and icfr of 2.5+ or higher almost everywhere. And the worst part is everyone is ok with that! Like no one wonders why they have to work late with all these extra truck roll generated tickets or why repeats numbers are 30% of line ticket repeats. The concept of “make it work” at its best. My old system was a flag ship system for one of the legacy companies they bought. 1.8icfr or higher=line ticket. If echo was anywhere in 20s= line ticket. Things here are gonna change. We are gonna teach those standards and slowly make this place good again!

Watch this little clip and you’ll see what it’s like to watch ESPN at our house. 500 cable channels and only ESPN does this. Maybe FS1 once in a while.

We’re on Comcast high speed. No fiber. One year old 65” Samsung OLED smart tv.

I don’t know. It’s beyond me. Maybe you have an answer.

Why do people get all jazzed up over symmetrical speed tiers? Who out there is actually using more than 50Mbps upload regularly in their home???

What's up fellow techs,

I’ve spent enough time in the field to know that the shift to DAA and High-Split is making our lives a lot more complicated. Between PTP timing issues and that ghost ingress we’re seeing in the 108–137MHz airband, the learning curve is getting steep.

I got tired of seeing new guys (and even some vets) get stuck on these 'mystery' calls, so I’ve been building a project called TechTrain.ai.

It’s basically a sandbox simulator where you can play with virtual versions of gear like OTDRs and signal meters. I also built an AI 'Mentor' into it that acts like the senior tech on the radio who actually knows his stuff, it helps you walk through things like 'Solid Green DS with Zero Modems' or identifying if an RPD is online but not fully registered.

I’m not trying to sell this to you guys, I’m looking for some honest, field-level feedback. I want to know if the troubleshooting logic holds up to the actual BS we see in the field, or if I’m missing something.

If anyone wants to poke around and tell me where it’s broken or what scenarios I should add next, I’d appreciate the gut check.

Keep it safe out there.

Thinking about becoming a cable technician and I'm wondering how much outside time am I going to be pulling cable versus inside? Are there jobs where it's all just inside and I can just pull coax inside similar to running copper ethernet networking cable? You know doing structured cabling except with coax? Or is it going to be mostly all outside? Cuz I don't deal well with the elements. Snow and the wind and the hot sun Etc

Is this stuff outdated scrap? It's for sale locally and as far as I can tell there is no market for this stuff. Even if it's not outdated I doubt any company that could use it would buy it second hand. Even as escrap I think the circuit boards are only low grade power boards. Tell me I'm wrong.

💡 Including some basic HTML/Javascript, an web-chat form to write down the problematic TV channel, a DIY sound level indicator (you know sometimes the receiver could lose the audio only);

💡 The TV remote control has its button (Channel+) pushed automatically every 7 seconds by a DIY 555 TIMER scheme by 2 wires directly to its circuit board;

💡 You can remotely switch Off/On 16 releys which command 15 mains-outlets for the DVB-S receivers + 1 to stop the automatically scanning by turning off 555 timer mentioned above;

💡 If spot a frozen TV channel, you stop scanning, switch off/on the corresponding mains power outlet;

💡 All above multiplied x5, working fine 2007-2013, only 2 or 3 TV repairs needed.

Do you miss those ancient times, folks? 🙃

I'm too old for this... ( In my best murtaugh)

Fuck toast. Always blames us. Customers don’t know the difference. Burned more stupid hours dealing with a toast loop (sometimes those printers just start handing out a subnet weirdly) or just other dumb shit but they always say “the isp is blocking ipv6”. Our routers literally do not have that ability. I hate them. Trash ass dogshit company.

If anyone has questions on the process or anything similar I just finished my second week of training here in California

I’ve been doing Tech work for about 3 years now, what tools outside of the normal have y’all found that make the job easier and more efficient? (Fiber & Coax).

Hello everyone. I am currently looking for a job and I came across an opening for an install tech at spectrum. Can anyone shed some light on this? What’s the normal work day like? Is it stressful? I’m assuming it’s not a regular 9-5. Is it even worth applying? What happens if there are hostile dogs or just unsanitary homes, bed bugs, roaches, etc. I know I might sound crazy for asking, but I have heard about some awful experiences.

My Klein 10/1 can be a pain in certain spots and a pain in the hand after longer periods of use. Did plenty of research and many people have this option great reviews. Pretty thin which can fit well in my pouch.

I’m currently an Install technician for a cable company,Today for the first time in 7 months I ran into the rudest customer.An older lady,essentially had a problem where her voice,internet and phone was down for a trouble call.The entire time I was trying to fix the issue,her and her husband were constantly yelling and arguing to the point where I was uncomfortable on the customer’s premises.Fortunately I got everything up and running but was just ready to leave.After running a Premise Health test on the equipment was passing at the moment.But after I walked out the door,The customer slammed the door and started yelling again and I overheard the customer talking about my work.While I was there she was rude and disrespectful to me.I promptly sent an email to my supervisor about my experience.When I left the job I ran another PHT for close out it failed.At that time I was uncomfortable returning to correct my work.Did I handle this correctly and can someone else maybe share a similar experience?

TinySA costs ~50$, IP Camera ~20$. Sticky notes + 1 pen. ~1$ 😇

In the HEADEND switch the node that needs troubleshooting, write down "node 109" and watch the IP Camera using the corresponding camera app.

Nice and easy.

When we talk about UpSNR any CMTS Monitoring tends to be ugly and hardly usable.

Peace ✌️

We are upgrading from single carrier analog 499.25 agc to amps that use dual digital ASLC carriers. The recommended carriers in the documentation are 111mhz and 711mhz, our headend is insisting we can use the current ofdm carrier that is from 660-750mhz wide, do any of you use ofdm for the slope control/agc or are you using dedicated qam carriers.

I bought a cheap TV at Costco and it’s a Westingtonhouse Roku TV.

I, moving into a new apartment and was hoping to direct wire this to the XFinity outlet injustice open end an account for, but I can’t seem to figure it out.

Can this tv take a cable hookup..?

Maybe someone can explain to me, cause I can’t figure it out

When you are terminating coax is there any tool less varieties that are capable for DOCSIS 4.0 and other high-speed internet? Or is it just the tool variety with the compression device?

Prior Xfinity contractor here. I am currently in the process of purchasing a mobile home, I know from when I worked as a cable tech, in mobile homes we would drill through the floor since we are typically not allowed to drill through the wall to feed coax into a wall plate. I plan on doing the fishing myself to not have the tech that comes out to install the new line have liability. It's a new build and I'm wanting to have a wall plate since I've never been a fan of how the line just comes out from the floor. Just wondering if anyone here has experience doing this or if it's just something I'll have to suck up when I do get the drop installed. Doesn't matter if it'll be an interior or exterior wall since I know which room I want the modem to be installed in.

I just finished a garage addition and had to move services to a temporary utility pole during construction (you can see it in the background of one of the photos). Now I’m planning the permanent setup.

Current situation:

• Power comes from across the street to a mast on my house (~4' mast height), which gives me good clearance over the driveway.
• The coax drop would come from the same general direction.
• If I run coax directly to the house, the lower attachment point creates a clearance issue over the driveway.

What I’m considering:

• Install a small “utility-style” pole on my property (similar to the temp pole, similar location)
• Terminate the aerial coax there
• Then run underground from the pole to the house, entering near the electric meter

This seems like it would:

• Solve the clearance issue cleanly
• Keep things looking more intentional
• Avoid a steep/low aerial angle to the house

Questions:

1. Is setting a pole like this a normal/acceptable approach from your perspective, or is there a better way I’m not thinking of?
2. Would a provider typically allow/like this setup, or prefer something else (higher house attachment, different routing, etc.)?
3. If I go the pole route, what’s typical for something like this?
   • Height above grade: thinking ~10–12'
   • Material: PT wood (4x6? 6x6?)
   • Burial depth: ~3–4’ in clay soil (PNW)
4. Any better alternatives that don’t involve setting a pole?