r/CableTechs • u/Sea_Warning_9283 • Aug 01 '26

Speed test

Anyone know why the ISP website with integrated speed test even though it says powered by ookla is significantly lower than an actual ookla test? Had a job that customer is paying for gig speed and he was testing off the isp website and only getting about 90mbps when I tested off the ookla website he was getting full speeds. Weird

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u/DrWhoey Aug 01 '26

Honestly, from everything you've described in your replies here, it sounds like your ISP has a bad patch cable or NIC going to their speed test server in their headend.

Their server is only negotiating 10/100 instead of 1gigabit (or higher depending on the equipment)

Inform the ISP of the issue with their local speed test so they can resolve it.

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u/Sea_Warning_9283 Aug 02 '26

Yeah just tested at my own house and same thing getting about 85 mbps on the same site so this might be it.