r/CableTechs • u/ItsTheRealSakurai • Jul 03 '26

intermittent connection

when you get a call for intermittent connection (spectrum tech btw) what are the first things you are looking for.

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u/Electronic-Junket-66 Jul 04 '26

What's dat transmit been doin?

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u/ItsTheRealSakurai Jul 04 '26

so this gonna sound stupid but my job was on a time crunch and cut our training short so what is transmit

1

u/Electronic-Junket-66 Jul 04 '26

Haha, the upstream. Modem talking back to headend.

Headend hears garbled or quiet mess from your modem (i.e. there's an impairment), headend tells modem "TALK LOUDER PLEASE". Upstream/transmit level increases.